Clinical Practice Assistant, Internal Medicine
2 weeks ago
We are pleased to offer a generous sign-on bonus of $750.00 as a warm welcome to our new team members. We value exceptional talent and look forward to discussing the details of this bonus during the interview process.
About Our Organization
Mass General Brigham Community Physicians, previously known as Partners Community Physicians Organization, is a key member of the Mass General Brigham system, established by Brigham and Women's Hospital and Massachusetts General Hospital. Our physicians are part of an extensive network that includes renowned academic medical centers, nationally recognized specialists, community hospitals, and comprehensive rehabilitation and home care services.
We are committed to clinical excellence and prioritize diversity, equity, and inclusion. Our competitive benefits package enables our professionals to cultivate a rewarding career while positively impacting patient health.
Practice Overview
Our Internal Medicine practice provides high-quality healthcare services to patients aged 17 and older. We offer annual physical examinations, telehealth consultations, same-day sick visits, and ongoing care for chronic conditions.
Work Schedule
This is a full-time position requiring 40 hours per week, with expected onsite hours from Monday to Friday, 8:30 AM to 5:00 PM.
Role Summary
The Practice Assistant role is essential for the efficient operation of our community-based medical practices. These professionals provide vital administrative support, ensuring that our team delivers a superior patient experience. We seek customer service-oriented individuals who excel in multitasking and thrive in a busy clinical environment.
Key Responsibilities
- Prior to patient visits, Practice Assistants are responsible for scheduling appointments and obtaining necessary prior authorizations from insurance providers.
- During patient visits, they greet patients, address inquiries, and assist with pre-visit documentation.
- At the conclusion of visits, Practice Assistants handle check-out procedures, including form completion, co-payment collection, and scheduling follow-up appointments or tests.
Qualifications
We believe that strong customer service skills and a genuine passion for patient care are paramount. While experience in a community-based medical practice and familiarity with electronic medical records (EMR) are preferred, we are open to training the right candidates.
Equal Employment Opportunity
Mass General Brigham is an Equal Opportunity Employer. We embrace diverse skills, perspectives, and ideas, and we are committed to leading with inclusivity. All qualified applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or any other status protected by law. We ensure that individuals with disabilities receive reasonable accommodations to participate in the job application or interview process, perform essential job functions, and enjoy the benefits of employment.
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