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Clinical Support Specialist, Internal Medicine

2 months ago


Westford, Massachusetts, United States Mass General Brigham Full time

Role Overview:
As a vital member of the healthcare team, the Practice Assistant plays a crucial role in ensuring smooth operations within the Internal Medicine department.

Key Responsibilities:
1. **Appointment Management:** Schedule patient appointments efficiently, ensuring optimal use of resources.
2. **Insurance Coordination:** Obtain necessary Prior Authorizations from insurance providers for specific examinations, facilitating patient access to required services.

During Patient Visits:
The Practice Assistant is responsible for the check-in process, which includes:
- **Welcoming Patients:** Greet patients warmly upon arrival.
- **Information Gathering:** Collect relevant information to streamline the visit process.

Qualifications:
Ideal candidates will possess strong organizational skills, attention to detail, and a commitment to providing exceptional patient care.