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Backroom Operations Specialist

2 months ago


Westford, Massachusetts, United States Marshalls Full time

Job Summary: As a Backroom Coordinator at Marshalls, you will play a vital role in supporting the store's operations and customer experience.

Key Responsibilities:

  • Model excellent customer service practices with internal and external customers, ensuring a positive and respectful interaction.
  • Support and embody a positive store culture through honesty, integrity, and respect, fostering a collaborative and inclusive environment.
  • Accurately process customer transactions, including ringing purchases and returns, and provide accurate change to customers.

Requirements:

  • Ability to work in a fast-paced retail environment and adapt to changing priorities.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Basic math skills and accuracy in handling cash and credit transactions.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.