Field Support Specialist
10 hours ago
Motion Recruitment Partners is seeking a highly skilled Field Technical Support Specialist to join their team in Carmel, IN. This role will involve providing technical support to multiple executives, troubleshooting software and hardware issues, and traveling to various field locations to assist with technical setup.
Key Responsibilities:
- Provide technical support to executives, including desktop support, troubleshooting software and hardware issues, and internet connectivity.
- Travel to various field locations to assist with technical setup, including installing cable modems, printers, and new workstations.
- Support the migration from Meraki to Fortigate and assist with troubleshooting LAN issues.
Requirements:
- Bachelor's degree or equivalent experience.
- 2-5 years of technical field support experience.
- Strong Windows and Mac experience.
- Experience with ticketing systems (ServiceNow and/or Halo).
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
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