Patient Access Representative, Inpatient Follow Up

7 days ago


Stony Brook, New York, United States Stony Brook Medicine Full time
Job Summary

At Stony Brook Medicine, we are seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for inpatients, verifying insurance information, and securing regulatory signatures. Your excellent communication and interpersonal skills will enable you to effectively interact with hospital and clinical staff, promoting a positive experience for all patients.

Key Responsibilities
  • Complete patient registration at inpatient bedside, including demographic, regulatory information, and signatures.
  • Review registrations for completeness and correctness, and support registration areas as needed.
  • Ensure compliance regulations are met, including securing consents and regulatory signatures from patients or designees.
  • Provide information on financial care counseling resources for self-pay patients.
  • Assist in audits of regulatory documents/signatures.
Requirements
  • Associate's Degree with one year of working experience in healthcare, hospitality, or a related industry.
  • In lieu of degree, two years of demonstrated excellence working in a patient-facing role in healthcare, such as a medical office.
  • Excellent verbal and written communication, computing, and multi-tasking skills.
  • Ability to work with multidisciplinary teams.
Preferred Qualifications
  • Bilingual in English and Spanish.
  • Billing experience, accounts receivable, hospital patient access/registration experience.
  • Skill experience in insurance reimbursement.
  • Familiarity with medical insurance benefits, demonstrated through experience with EMR computerized registration/financial/IT systems.


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