Patient Access Representative

4 days ago


Stony Brook, New York, United States Stony Brook University Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth registration and financial processing of patients.

Key Responsibilities
  • Accurately and efficiently complete registration and financial tasks, including verifying patient information, collecting payments, and ensuring compliance with regulatory requirements.
  • Provide exceptional customer service to patients and their families, responding to their needs and concerns in a professional and respectful manner.
  • Work collaboratively with internal and external stakeholders to resolve issues and ensure seamless patient throughput.
  • Stay up-to-date with changing regulations and policies, ensuring compliance and maintaining the highest standards of excellence.
Requirements
  • Associate's degree with one year of experience in public health or a related field, or two years of demonstrated excellence in a similar role.
  • Excellent communication and interpersonal skills, with the ability to work well under pressure and make decisions based on ethical principles.
  • Proficiency in EMR computerized registration and financial systems, with experience in medical insurance benefits and coding.
  • Bilingual in English and Spanish is preferred, but not required.
What We Offer

As a Patient Access Representative at Stony Brook Medicine, you will enjoy a competitive salary range of $49,139 - $54,253 per year, plus additional benefits and perks. Our team is dedicated to providing exceptional patient care and service, and we are committed to supporting your growth and development in your career.



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