Patient Access Representative, Inpatient Follow Up Specialist

1 month ago


Stony Brook, New York, United States Stony Brook Medicine Full time
Job Summary

At Stony Brook Medicine, we are seeking a highly skilled Patient Access Representative to join our Inpatient Follow Up team. As a key member of our Patient Access Services team, you will be responsible for completing inpatient registrations, insurance verification, and securing regulatory signatures at the bedside. Your excellent communication and interpersonal skills will enable you to effectively interact with hospital and clinical staff, promoting a positive experience for all patients.

Key Responsibilities
  • Complete patient registration at inpatient bedside, including demographic and regulatory information, and confirm insurance eligibility.
  • Review registrations for completeness and correctness, and support registration areas as needed.
  • Ensure compliance regulations are met, including securing consents and regulatory signatures from patients or designees.
  • Provide information on financial care counseling resources for self-pay patients.
  • Assist in audits of regulatory documents and signatures.
Requirements
  • Associate's Degree with one year of working experience in healthcare, hospitality, or a related industry.
  • In lieu of degree, two years of demonstrated excellence working in a patient-facing role in healthcare, such as a medical office.
  • Excellent verbal and written communication, computing, and multi-tasking skills.
  • Ability to work with multidisciplinary teams and provide excellent customer service.
  • Strong PC experience and Microsoft Office skills, including Excel, PowerPoint, and Word.
Preferred Qualifications
  • Bilingual in English and Spanish.
  • Billing experience, accounts receivable, and hospital patient access/registration experience.
  • Knowledge of medical terminology and experience with EMR computerized registration/financial/IT systems.
What We Offer

Stony Brook Medicine offers a competitive salary range of $49,139 - $54,253 per year, as well as a comprehensive benefits package, including health insurance, retirement plans, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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