Customer Experience Analysts
3 weeks ago
The ideal candidate will have excellent communication skills and be able to observe and report on interactions between customers and business staff.
A salary of $40,000 - $60,000 per year is expected for this role, depending on experience.
Benefits include the opportunity to work independently and choose from a variety of auditing opportunities each month.
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Customer Journey Analyst
1 day ago
Boston, Massachusetts, United States Grand Circle LLC Full timeJob Title: Senior Data Collections AnalystRole DescriptionThe Senior Data Collections Analyst will be responsible for developing and enhancing analytics solutions to track and analyze customer engagement across our digital and offline platforms. This role requires a strong analytical and problem-solving skillset, with experience handling large datasets and...
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Digital Experience Analyst
3 days ago
Boston, Massachusetts, United States Nexthink Full timeNexthink, a pioneer in digital employee experience management software, seeks a skilled GTM Operations Analyst to accelerate pipeline growth.Job OverviewThe ideal candidate will utilize analytical skills to organize and analyze data, generating insights that inform the effectiveness and efficiency of sales enablement and product marketing teams.Key...
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Data Analyst Lead
2 days ago
Boston, Massachusetts, United States The Placement Gurus Full timeAbout the Role:We are seeking a highly skilled Senior Data Analyst to join our team at The Placement Gurus. As a Senior Data Analyst, you will be responsible for analyzing large datasets, generating actionable insights, and driving data-based decision-making across various teams.Key Responsibilities:Data Analysis & Reporting: Conduct in-depth analysis of...
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Customer Experience Visionary
4 days ago
Boston, Massachusetts, United States Toast Inc Full timeAbout This RoleAs a key player in driving customer loyalty through exceptional customer experience management, you will drive the planning, prioritization, and governance of Toast's customer experience strategy. You will influence, evangelize, and govern customer experience strategy and principles throughout the organization.In this high-impact,...
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Customer Experience Specialist
6 days ago
Boston, Massachusetts, United States T-Mobile Full timeAbout T-MobileT-Mobile is a customer-centric wireless network provider that is committed to delivering exceptional service and support to our customers. Our team of passionate professionals is dedicated to helping customers find the right solutions to meet their needs and exceed their expectations.Job SummaryWe are seeking a talented Customer Experience...
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Customer Experience Specialist
6 days ago
Boston, Massachusetts, United States Capital One Careers Full timeJob SummaryWe are seeking a talented and customer-centric individual to join our team as a Café Ambassador. In this role, you will be responsible for promoting our services, building strong relationships with customers, and delivering exceptional customer experiences.Main Responsibilities:Engage with customers and the community, creating memorable...
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Customer Experience Specialist
3 weeks ago
Boston, Massachusetts, United States America's Test Kitchen Full timeAbout the OpportunityAmerica's Test Kitchen is seeking a talented Customer Experience Specialist to join our customer service team in Boston, MA. This role offers an exciting opportunity to work with a dynamic team, provide excellent customer service, and promote our services to existing customers.Key Responsibilities:Deliver exceptional customer experiences...
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Customer Experience Strategist
3 weeks ago
Boston, Massachusetts, United States TetraScience Full timeTetraScience: Accelerating Human Life with Scientific Data and AI CloudAt TetraScience, we're pushing the boundaries of scientific innovation by harnessing the power of data and AI. As a Customer Experience Strategist, you'll play a pivotal role in ensuring our customers achieve their mission-critical objectives.About the RoleWe're seeking a seasoned...
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Customer Experience Ambassador
3 weeks ago
Boston, Massachusetts, United States Capital One Careers Full timeJob Summary: We are seeking a highly motivated Customer Experience Ambassador to join our team at Capital One Careers. As a key member of our team, you will be responsible for creating memorable experiences and driving brand awareness at our Cafes.About the Role: The Customer Experience Ambassador is a critical role that involves introducing cafe goers and...
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Customer Experience Specialist
1 day ago
Boston, Massachusetts, United States Brilliant Earth Full timeAbout Our CompanyBrilliant Earth is a leading e-commerce jeweler that's committed to transparency, sustainability, and compassion. We're passionate about creating jewelry that makes a difference, and we're seeking talented individuals to join our team.Job DescriptionWe're seeking a Retail Sales Associate / Jewelry Consultant to join our team in Boston, MA....
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Customer Experience Specialist
3 weeks ago
Boston, Massachusetts, United States Twins Enterprise, Inc. Full timeJob DescriptionThe Customer Service Associate role at Twins Enterprise, Inc. offers a unique opportunity to provide exceptional customer experiences in a dynamic retail environment.Duties and ResponsibilitiesDeliver outstanding customer service by assisting customers with product information and providing personalized support.Greet customers warmly and offer...
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Customer Experience Ambassador
3 weeks ago
Boston, Massachusetts, United States Domino's Pizza LLC Full timeJoin Domino's Pizza LLC as a Customer Service RepAt Domino's, we are committed to providing our customers with an exceptional experience. As a Customer Service Rep, you will be the face of our brand, responsible for ensuring that every customer interaction is positive and memorable.About the Role:In this exciting role, you will work closely with the Point of...
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Customer Experience Supervisor
3 weeks ago
Boston, Massachusetts, United States Fjällräven North America Full timeCustomer Experience Supervisor OpportunityFjällräven North America is seeking a Customer Experience Supervisor to lead our Boston Newbury store team. As a keyholder, you will be responsible for creating a seamless guest experience.About the RoleThis is a full-time team lead position that involves supervising daily operations, including customer...
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Customer Experience Advocate
3 weeks ago
Boston, Massachusetts, United States Fastr Full timeJob DescriptionFastr is seeking a Customer Experience Advocate to join our team. As a Customer Experience Advocate, you will be responsible for communicating with customers to understand their issues and providing timely updates and solutions.Key Responsibilities:Communicate with customers to understand issues and provide timely updates and...
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Customer Experience Representative
3 weeks ago
Boston, Massachusetts, United States Capital One Careers Full timeAbout Capital OneAt Capital One, we're on a mission to move dreams forward by helping people achieve financial freedom. Our team of dedicated professionals is passionate about creating an exceptional customer experience and driving business results.Job DescriptionThis role is ideal for an outgoing, self-driven individual who thrives on building connections...
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Customer Experience Associate
6 days ago
Boston, Massachusetts, United States Anthropologie Full timeCustomer Experience AssociateAs a key contributor to the customer experience team, you will play a vital role in supporting omni service processes at Anthropologie.Key Responsibilities:Efficiently process order queues and daily workloads to prevent backlogs, minimize cancellations, and maintain excellent customer touchpointsMaintain high standards through...
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Customer Experience Manager
3 weeks ago
Boston, Massachusetts, United States Brilliant Earth Full timeAbout the OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Showroom Concierge in our Boston, MA location. This is a unique opportunity to join a dynamic and growing company that is committed to creating a more transparent, sustainable, and compassionate jewelry industry.Job DescriptionThe Showroom Concierge is...
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Customer Experience Specialist
3 weeks ago
Boston, Massachusetts, United States Enterprise Holdings Full timeOverview:The Enterprise Holdings team is dedicated to delivering exceptional customer experiences through our various car rental brands, including Enterprise Rent-A-Car, National Car Rental, and Alamo. As a Customer Experience Representative (CXR), you will play a crucial role in providing top-notch service to our customers, ensuring their needs are met...
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Customer Experience Specialist
5 days ago
Boston, Massachusetts, United States Floor & Decor Full timeAbout Our Team:We are a dynamic and growing retail organization committed to delivering an exceptional shopping experience for our customers.Job Summary:As a Sales Floor Associate at Floor & Decor, you will play a critical role in providing top-notch customer service and supporting the sales team in achieving business objectives.Main Responsibilities:Engage...
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Ambassador of Customer Experience
4 days ago
Boston, Massachusetts, United States Capital One Full timeAs a Café Ambassador at Capital One, you are at the heart of our community.You will introduce customers to our best-in-class services and create memorable experiences. Every day is an opportunity for you to make a difference in people's lives and help them achieve financial freedom.Our café is a place where we connect with others and build relationships....