Customer Experience Strategist
4 days ago
At TetraScience, we're pushing the boundaries of scientific innovation by harnessing the power of data and AI. As a Customer Experience Strategist, you'll play a pivotal role in ensuring our customers achieve their mission-critical objectives.
About the RoleWe're seeking a seasoned professional with a strong customer-centric approach to deliver elite experiences. This involves owning all aspects of customer relationships, including retention, expansion, and satisfaction. You'll manage the renewal experience, identify new business opportunities, and collaborate with our team to drive success.
Key Responsibilities- Deliver exceptional customer experiences through proactive outreach and engagement
- Own key success metrics, including NPS, CSAT, and Success Plan objectives
- Capture and analyze customer feedback to inform product roadmaps and resolve issues
- Collaborate with internal stakeholders to align customer needs with business goals
- A minimum of 7+ years of experience in Customer Success, Professional Services, or Consulting in an Enterprise SaaS environment
- An understanding of software development and cloud-based data infrastructure (AWS, GCP, Azure)
- Excellent communication skills to interface with senior-level business leaders and technical stakeholders
- Competitive salary ($115,000 - $135,000 per year) and equity in a fast-growing company
- Supportive culture of continuous improvement and professional growth
- Generous paid time off (PTO) and flexible working arrangements
-
Senior Customer Data Strategist
4 weeks ago
Boston, Massachusetts, United States Cloudious LLC Full timeCloudious LLC: Senior Customer Data Strategist\rEstimated Salary: $140,000 - $180,000 per annum.\
-
Digital Experience Strategist
4 weeks ago
Boston, Massachusetts, United States Verndale Full timeAbout the RoleAt Verndale, we're seeking a skilled Digital Experience Strategist to join our team. This is an excellent opportunity to work with a diverse portfolio of clients, driving their long-term success.In this role, you will work closely with clients to develop strategic plans that align with their business goals and objectives. Your key...
-
Senior Customer Data Platform Strategist
2 weeks ago
Boston, Massachusetts, United States Cloudious LLC Full timeWe are seeking a seasoned Senior Customer Data Platform Strategist to lead our CDP implementation project at Cloudious LLC.The ideal candidate will have hands-on experience implementing Microsoft Dynamics and a deep understanding of customer profile segmentation, data quality, and identity resolution.Responsibilities include:
-
Customer Success Strategist
3 days ago
Boston, Massachusetts, United States Candex Full timeJob OverviewCandex, a rapidly expanding global fintech company, is seeking an experienced Customer Success Strategist to drive new client launches and foster customer relationships that promote retention, loyalty, and growth.This role involves working closely with customers worldwide, leveraging expertise in Procurement to deliver exceptional results. A...
-
Marketing Strategist
4 weeks ago
Boston, Massachusetts, United States TalentBurst Full timeWe are seeking a skilled Marketing Strategist to join our team at TalentBurst. This role will be responsible for developing and executing marketing strategies that drive business growth and customer engagement in the Americas region.Job DescriptionThe ideal candidate will have 1-3 years of experience in marketing, with a strong understanding of regional...
-
Data-Driven Risk Strategist
4 days ago
Boston, Massachusetts, United States Flexcar Full timeData-Driven Risk StrategyWe are looking for a forward-thinking Data-Driven Risk Strategist to spearhead our risk management efforts at Flexcar. As a Data-Driven Risk Strategist, you will play a pivotal role in developing and implementing data-driven risk strategies to optimize risk mitigation and growth.The successful candidate will have experience working...
-
Corporate Finance Strategist
2 weeks ago
Boston, Massachusetts, United States SimpliSafe Full timeSimpliSafe is a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. We're growing rapidly and need a talented individual to join our team as a Corporate Finance Strategist. The estimated salary for this role is $150,000 - $200,000 per year.About the Job:As a Corporate Finance...
-
Data Insights Strategist
4 weeks ago
Boston, Massachusetts, United States Fidelity TalentSource LLC Full timeJob Description:Fidelity TalentSource LLC seeks an accomplished Data Insights Strategist to drive business strategy and success.You will be responsible for using your analytical skills to derive insights from data, leveraging multiple sources (e.g., customer attributes and behaviors, transactional history, digital activity, business financials) to create a...
-
Blockchain Marketing Strategist
5 days ago
Boston, Massachusetts, United States Turnblock Full timeJob OverviewWe are seeking an accomplished Blockchain Marketing Strategist to join our team at Turnblock.The ideal candidate will possess a strong background in marketing and social media campaigns, with experience in the DeFi/Blockchain space. A deep understanding of cryptocurrencies and the crypto trading ecosystem is highly desired.
-
Senior Wealth Strategist
4 days ago
Boston, Massachusetts, United States Baystate Financial Full timeAbout the OpportunityWe are looking for a talented Senior Wealth Strategist to join our team at Baystate Financial in Falmouth, Maine. As a key member of our team, you will be responsible for developing and implementing comprehensive financial plans for our clients.Key ResponsibilitiesConduct in-depth financial analyses to identify areas for...
-
Global Regulatory Affairs Strategist
3 days ago
Boston, Massachusetts, United States Takeda Pharmaceutical Full timeTakeda Pharmaceutical is seeking an experienced Global Regulatory Affairs Strategist to join our team.About the Role:We are looking for a highly skilled professional with expertise in regulatory affairs to oversee the development and implementation of global regulatory strategies. This role will play a critical part in ensuring compliance with regulatory...
-
Chief Technology Strategist
4 weeks ago
Boston, Massachusetts, United States Cannon Search Full timeCannon Search is a leading global financial services firm seeking a visionary Chief Technology Strategist to drive strategic IT initiatives and set the vision for the firm's wealth business through innovative technology solutions.Estimated Salary: $250,000 - $350,000 per yearKey Responsibilities:Develop and implement platform strategies aligned with the...
-
Commercial Growth Strategist
2 weeks ago
Boston, Massachusetts, United States Union Park Capital Full timeUnion Park Capital is a private equity firm based in Boston, MA. We are looking for a skilled Commercial Growth Strategist to join our team and help drive revenue growth through new logos.The ideal candidate will have a strong background in sales methodologies and the ability to customize their approach to improve the effectiveness of converting...
-
Customer Experience Strategist
3 days ago
Boston, Massachusetts, United States Smartcat Full timeCompany OverviewSmartcat is a leading provider of language AI solutions, aiming to become the go-to platform for multilingual content in global enterprises.We are on a mission to revolutionize the $100+ billion industry by offering an innovative approach to content creation and translation. Our goal is to provide high-quality, instantaneous translations or...
-
Performance Marketing Strategist
6 days ago
Boston, Massachusetts, United States ShipIn Systems Full timeAbout the OpportunityJoin us at ShipIn Systems as we drive innovation in the maritime industry! As a Performance Marketing Strategist, you will play a critical role in shaping our marketing strategy to drive customer acquisition and revenue growth. This is an excellent opportunity for a skilled marketing professional to make a significant impact on our...
-
Commercial Growth Strategist
4 weeks ago
Boston, Massachusetts, United States QuEra Computing, Inc. Full timeJob SummaryWe are seeking a highly experienced Commercial Growth Strategist to drive the expansion of our customer and partner network globally. This individual will lead commercial strategies and plans to maximize new and existing business opportunities.Main ResponsibilitiesBuild and Execute Commercial StrategiesProvide Comprehensive BD LeadershipCapture...
-
Intelligent Insights Strategist
4 weeks ago
Boston, Massachusetts, United States Fidelity TalentSource LLC Full timeJob Description:Fidelity Investments, a leading financial services company, seeks an Intelligent Insights Strategist to play a pivotal role in providing actionable research and compelling insights to inform the strategy for its rapidly growing Health Care Competitive Intelligence team. This is an exciting opportunity for a talented professional to join a...
-
Digital Campaign Strategist
5 days ago
Boston, Massachusetts, United States Beacon Hill Full timeBeacon Hill is a leading staffing solutions company that seeks an experienced Digital Campaign Strategist to join their team in Boston. This full-time position offers a competitive salary of up to $42/hour for approximately six months.About the Role:Create and execute integrated marketing campaigns to reach a defined target audience, leveraging a deep...
-
Clinical Sales Strategist
3 days ago
Boston, Massachusetts, United States Sitero LLC Full timeRole Description:The Clinical Sales Strategist will be responsible for promoting Sitero's Full Service Clinical Operations and eClinical suite of products to the Pharma and Biotech customer base in the Northeast, US.This role requires a high level of professionalism, excellent communication and interpersonal skills, and the ability to build trusted...
-
Digital Marketing Strategist
5 days ago
Boston, Massachusetts, United States Vue Health Full timeAt Vue Health, we are seeking a highly skilled Digital Marketing Strategist to lead the implementation of digital marketing solutions and customer reporting. With expertise in display ad technology, email, and website development, as well as data analysis, this role is ideal for those who want to make a significant impact on our company's growth.Key...