Customer Experience Specialist

4 days ago


Boston, Massachusetts, United States T-Mobile Full time

About T-Mobile

T-Mobile is a customer-centric wireless network provider that is committed to delivering exceptional service and support to our customers. Our team of passionate professionals is dedicated to helping customers find the right solutions to meet their needs and exceed their expectations.

Job Summary

We are seeking a talented Customer Experience Specialist to join our team at T-Mobile in Boston, Massachusetts. As a Customer Experience Specialist, you will play a critical role in providing personalized solutions to customers and driving sales growth through effective product demonstrations and selling techniques.

Main Responsibilities:

  • Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Explore individual customer needs and provide personalized solutions to meet those needs.
  • Work closely with colleagues to ensure seamless customer experiences and drive sales growth.

Benefits:

  • Hiring Immediately.

Salary: The estimated salary for this role is around $45,000 - $55,000 per year, depending on experience and qualifications.



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