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Customer Experience Specialist
1 week ago
About Our Team:
We are a dynamic and growing retail organization committed to delivering an exceptional shopping experience for our customers.
Job Summary:
As a Sales Floor Associate at Floor & Decor, you will play a critical role in providing top-notch customer service and supporting the sales team in achieving business objectives.
Main Responsibilities:
- Engage with customers to understand their needs and preferences, offering personalized product recommendations to enhance their shopping experience.
- Assist customers in navigating the sales floor, ensuring they find the products they need to complete their projects.
- Provide expert advice on products and services, leveraging your knowledge and skills to build trust and credibility with customers.
- Work collaboratively with colleagues to maintain a clean and safe work environment, adhering to store standards and protocols.
- Be flexible and adaptable, assisting in various areas of the store as needed to meet business demands.
Essential Qualifications:
- Excellent communication and interpersonal skills.