Customer Experience Specialist
15 hours ago
About the Opportunity
America's Test Kitchen is seeking a talented Customer Experience Specialist to join our customer service team in Boston, MA. This role offers an exciting opportunity to work with a dynamic team, provide excellent customer service, and promote our services to existing customers.
Key Responsibilities:
- Deliver exceptional customer experiences through proactive support and active listening.
- Manage customer relationships and resolve issues efficiently.
- Develop and implement strategies to improve customer satisfaction and retention.
- Collaborate with the team to achieve sales and revenue goals.
- Stay up-to-date with industry trends and best practices in customer service.
What We Offer
We offer a competitive salary range of $55,000-$65,000 per year, based on experience, plus benefits and opportunities for professional growth and development.
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