Customer Experience Specialist

15 hours ago


Boston, Massachusetts, United States America's Test Kitchen Full time

About the Opportunity

America's Test Kitchen is seeking a talented Customer Experience Specialist to join our customer service team in Boston, MA. This role offers an exciting opportunity to work with a dynamic team, provide excellent customer service, and promote our services to existing customers.

Key Responsibilities:

  • Deliver exceptional customer experiences through proactive support and active listening.
  • Manage customer relationships and resolve issues efficiently.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Collaborate with the team to achieve sales and revenue goals.
  • Stay up-to-date with industry trends and best practices in customer service.

What We Offer

We offer a competitive salary range of $55,000-$65,000 per year, based on experience, plus benefits and opportunities for professional growth and development.



  • Boston, Massachusetts, United States Twins Enterprise, Inc. Full time

    Job DescriptionThe Customer Service Associate role at Twins Enterprise, Inc. offers a unique opportunity to provide exceptional customer experiences in a dynamic retail environment.Duties and ResponsibilitiesDeliver outstanding customer service by assisting customers with product information and providing personalized support.Greet customers warmly and offer...


  • Boston, Massachusetts, United States Tatte Holdings LLC Full time

    Company OverviewTatte Holdings LLC is a dynamic and growing company that values excellence in customer service. Our front-of-house team members play a crucial role in delivering exceptional experiences to our guests.


  • Boston, Massachusetts, United States Hertz Full time

    About the RoleWe are seeking a talented Customer Experience Specialist to join our team at Hertz. In this role, you will be responsible for delivering exceptional customer service, creating a culture of empowerment, and ensuring that all corporate policies and procedures are administered and followed by all staff.


  • Boston, Massachusetts, United States Nike Full time

    Lead Customer Service and Sales at Nike BostonWe are seeking a highly motivated and enthusiastic Retail Experience Specialist to join our team in Boston, MA. As the face of NIKE, you will be responsible for delivering exceptional customer service and sales experiences that exceed our customers' expectations.About the Role:As a Retail Experience Specialist,...


  • Boston, Massachusetts, United States Marriott International, Inc Full time

    At Marriott International, we strive to elevate the art of hospitality by innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a Housekeeping Experience Specialist, you will be part of a community that takes pride in delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon our...


  • Boston, Massachusetts, United States Capital One Careers Full time

    We are seeking a Customer Engagement Specialist to join our team at Ink Block Cafe in Boston, Massachusetts.This role is an excellent opportunity for individuals who thrive on building connections and having meaningful conversations with people. As a Customer Engagement Specialist, you will be the face of Capital One, introducing customers to our...


  • Boston, Massachusetts, United States Complete Staffing Solutions Full time

    We are seeking a skilled Customer Experience Coordinator to join Complete Staffing Solutions in Boston, MA.Key Responsibilities:Deliver timely and professional customer care by prioritizing their needs.Minimum 1 year of experience in Human Services is required.Respond promptly and safely in emergency situations.Exercise sound judgment in stressful or...


  • Boston, Massachusetts, United States GP Mobile Full time

    Job OverviewRetail Sales Representatives at GP Mobile are brand ambassadors who bring the T-Mobile brand to life. They work as a member of a Retail Team of Experts to build energy and excitement around our products and services. These passionate individuals thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail...


  • Boston, Massachusetts, United States Hostelling International USA Full time

    Hostelling International USA is seeking a Customer Experience Director to join our Boston Hostel team. This exciting opportunity allows you to utilize your hospitality expertise and passion for delivering exceptional guest experiences.About the JobThe ideal candidate will lead a team of Guest Service Associates to provide top-notch customer service and...


  • Boston, Massachusetts, United States Industrious Full time

    Company OverviewIndustrious is a leading provider of premium workplace-as-a-service solutions, known for delivering exceptional experiences to companies of all sizes. Our mission is to create great days for teams by providing flexible, high-quality office spaces that foster productivity and collaboration.We're looking for a highly skilled Member Experience...


  • Boston, Massachusetts, United States Hertz Full time

    About UsAt Hertz, we are committed to delivering exceptional customer experiences that drive loyalty and retention. Our team of professionals works together to create a culture of empowerment, where employees are equipped to provide outstanding service that meets the evolving needs of our customers.Role OverviewWe are seeking a highly skilled Customer...


  • Boston, Massachusetts, United States Talon GmbH Full time

    Key ResponsibilitiesThe Chief Customer Experience Officer at Talon GmbH will be responsible for spearheading the development and implementation of customer retention and growth strategies.This role requires close collaboration with the Customer Success team to ensure alignment with post-sale revenue goals, as well as working with the wider marketing team to...


  • Boston, Massachusetts, United States Hertz Full time

    Drive Your Potential in a Career with HertzWe are seeking an exceptional Customer Experience Associate to join our team at Hertz. In this role, you will be responsible for providing world-class customer service, resolving issues promptly, and creating a positive experience for our guests.About the RoleThis is an exciting opportunity to work with a leading...


  • Boston, Massachusetts, United States Southwest Airlines Full time

    About the RoleWe are seeking a highly skilled Customer Service Experience Associate to join our team at Southwest Airlines.Job OverviewThis role is focused on delivering exceptional customer service experiences to our passengers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide friendly and professional service to customers via phone,...


  • Boston, Massachusetts, United States One Medical Full time

    We are transforming healthcare by making quality care more affordable, accessible and enjoyable. At One Medical, we're on a mission to deliver exceptional health care to our patients and customers.About the OpportunityAs a Clinical Care Specialist - Patient Experience, you will play a key role in providing an exceptional experience for our patients and...


  • Boston, Massachusetts, United States Disability Solutions Full time

    Join Our TeamWe're seeking an experienced professional to lead our client partnerships as the Head of Customer Experience Management. If you're passionate about delivering exceptional customer experiences, we want to hear from you!About UsDisability Solutions is a global experience company that believes in being people-first. Our mission is to elevate...


  • Boston, Massachusetts, United States beBee Professionals Full time $30,000 - $45,000

    In the ever-evolving world of customer service, beBee Professionals seeks a highly skilled and dedicated individual to join our Boston-based team as a Customer Service Support Specialist.Key Responsibilities:Provide exceptional support to customers by answering inquiries via phone, email, or chat, ensuring prompt resolution to their concerns.Maintain...


  • Boston, Massachusetts, United States One Medical Full time

    About UsOne Medical is a pioneering healthcare provider dedicated to delivering exceptional patient experiences. By leveraging cutting-edge technology and innovative approaches, we aim to make quality care more accessible, affordable, and enjoyable.We're not just another doctor's office – we're on a mission to transform the healthcare industry. Our...

  • Store Associate

    14 hours ago


    Boston, Massachusetts, United States Twins Enterprise, Inc. Full time

    About the JobTwins Enterprise, Inc. is hiring a Store Associate - Customer Experience Expert to provide outstanding customer service, assist with daily store operations, and promote a positive shopping experience for customers.This is an exciting opportunity to join a dynamic team, develop your skills, and grow your career in retail.As a Store Associate, you...


  • Boston, Massachusetts, United States Signature Flight Support Corporation Full time

    Job Summary">We are seeking an Aviation Customer Service Specialist to join our team at Signature Flight Support Corporation. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the safe and efficient handling of aircraft.">About the Role">The successful candidate will have excellent...