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Front Desk Manager
2 months ago
We are seeking a highly skilled and experienced Front Desk Manager to join our team at Sulekha. As a Front Desk Manager, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient check-in and check-out process for our guests.
Key Responsibilities:
- Manage the front desk operations, including check-in, check-out, and guest services
- Provide excellent customer service and resolve guest complaints in a professional and courteous manner
- Ensure that all guest rooms are clean and ready for occupancy
- Manage the front desk staff, including training and supervising them to ensure they are providing excellent customer service
- Monitor and maintain the front desk area, including the lobby, reception area, and guest rooms
Requirements:
- 3-20 years of experience in a front desk or customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- High school diploma or equivalent required
What We Offer:
- A competitive salary and benefits package
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
