Director, Strategic Accounts

2 weeks ago

Fairfax, Virginia, United States Daon Inc Full time
Job Description

Daon Inc is a leading provider of award-winning biometric and digital identity software products, solutions, and services focused on meeting the needs of governments and large corporations worldwide. Our company was founded on the principle of securing nations and their borders in the world of identity management. Over the past 20 years, we have continued to maintain these principles, but we have evolved. Today, we drive a tactical focus on growing our commercial clients through the concept of Identity Continuity. From the moment of enrollment verification through ongoing identity authentication – regardless of channel, our platform provides the security our clients need to thrive within their environments.

The culture of our company has been a critical component of our success. Our clients view our teams as true subject matter experts in an ever-changing experience with Identity. Our people drive the focus and experience our clients desire and the outcomes their customers demand. We have global regions serving hundreds of deployments with more than 1B identities managed.

Role Summary:

We are seeking a multilingual results-driven Director, Strategic Accounts to join our team of Account Managers and Partner Managers. This is a sales position carrying a quota with commissions and role expectations aligning to performance requirements. The successful candidate will take a leading role in driving revenue growth through indirect sales referrals, upsells/cross-sales to our existing clients, renewal of agreements, license upsell, and managing our partner channels all while delighting our clients with strong client satisfaction results.

The Americas business unit target markets span geographically across North and South America with an industry focus on top 100 Banks, top 150 Credit Unions as well as F1000 customers within the Financial Services Industry, Healthcare, Insurance, Gaming, Consumer IoT, Telecom, and Technology Firms. We are continuously exploring emerging markets and opportunities in addition to our core business.

Essential Duties and Responsibilities:

  • Upsell software for new products and/or new use cases via expanded client functions
  • Grow direct and indirect clients' current deployments through onsite visits, proactive outreach, Quarterly Business Reviews, and regular interactions
  • Renewal of client and partner agreements for the benefit of maintaining our revenue base for the company
  • Earn high performance approvals through the review of client feedback, surveys, and other measurements
  • Generate new leads and close sales in partnership with the sales team, while maintaining an 'Excellent' rating with our channel partners
  • Create, maintain, and monitor a sales pipeline of direct, indirect, and channel partner opportunities within our tools to ensure over-achievement within the designated revenue guideline(s)
  • Develop and maintain strong commercial relationships with End Customers, Market, and Technology Partners
  • Collaborate closely with:
    • Internal teams, including product, marketing, and customer success, to ensure client needs are met.
    • Current and prospective customers to define their requirements and continuing involvement to ensure successful implementation.
  • Perform Quarterly Sales Review (QSR) presentation to include preparation and delivery
  • Build strategic account plans and strategies for each assigned account and partner.
  • Deepen understanding of the identity management vertical and provide insights and thought leadership to clients and partners to position our solutions effectively
  • Develop presentation and trade show materials

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