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Client Engagement Consultant

2 months ago

Phoenix, Arizona, United States Capgemini Full time

Capgemini is seeking a skilled professional Consultant to join our team, which thrives on the success of our people and partnerships. If you possess 10-15 years of relevant experience in Consulting Account Management, Business Development, and Sales within the IT Outsourcing (ITO) sector, we would like to connect with you.

As a leading provider of technology and software testing, Capgemini specializes in Application, Infrastructure, Data, Analytics, and Engineering Services. Our innovative solutions encompass Testing, Business Intelligence & Analytics, PLM, Mobile, Cloud, and Cyber Security, utilizing world-class methodologies and our global delivery model, Rightshore. Our success is rooted in providing local professional services, with teams of experienced IT professionals collaborating closely with clients.

We offer a workplace that fosters innovation and promotes a healthy work-life balance, striving to be the employer of choice.

Job Overview

We are looking for a dynamic individual to enhance client partnerships and lead business growth initiatives while managing accounts for a significant client. As a vital member of our team, you will engage with clients, stakeholders, and internal teams to navigate projects and deliver outstanding results by leveraging our services.

Key Responsibilities:

  • Exceed revenue targets for assigned product lines while aligning with strategic objectives for specific client accounts.
  • Identify potential leads, evaluate stakeholder landscapes, and initiate outreach to uncover client needs and opportunities.
  • Position our services strategically to support client objectives and negotiate agreements to advance projects.
  • Oversee contract acquisition and fulfillment for assigned client accounts.
  • Build relationships with executive-level contacts at partner organizations to identify, develop, and support value-creation opportunities.
  • Design innovative contract structures to effectively address client challenges.
  • Utilize a nuanced enterprise sales approach to engage with influencers and decision-makers across client organizations.
  • Collaborate with cross-functional teams to ensure seamless communication and coordination on multi-stakeholder projects.
  • Work with management and operations to nurture existing accounts and identify avenues for expansion.
  • Monitor progress against strategic objectives and revenue targets, providing regular updates to the broader account team and leadership.
  • Contribute to portfolio development by offering insights based on client feedback and market trends.
  • Stay informed about industry trends and client priorities to inform strategic decision-making.

Qualifications:

  • 10-15 years of experience in Business Development and Sales, particularly in IT Outsourcing (ITO) deals.
  • Strong technical knowledge across all lines of Capgemini's product offerings.
  • Proven success in entrepreneurial sales environments, thriving in rapidly evolving business landscapes.
  • Proactive mindset with a demonstrated ability to translate ideas into actionable solutions.
  • Established relationships with key stakeholders and a track record of navigating complex client organizations.
  • Ability to develop aggressive yet achievable strategies to drive business growth.
  • Positive and energetic approach to work, with a passion for solving challenges.
  • Strong account management skills, adept at engaging with stakeholders to resolve issues.
  • Experience managing accounts of significant value and generating new business.
  • Proficiency in partnership identification and leveraging existing alliances for growth.
  • Proven track record of ensuring client satisfaction and cultivating strong relationships.
  • Expertise in executive-level engagement, focusing on value reinforcement and strategic relationship building.
  • Effective leadership skills, capable of guiding teams to optimize productivity and service quality.
  • Ability to manage all aspects of client relationships, including contracts and pricing.
  • Collaborative approach to working with sales teams on proposal development and strategy.
  • Commitment to staying updated on industry trends and best practices.
  • Strong references affirming past relationship management experience.

Education:

  • Bachelor's Degree in Computer Science, Computer Engineering, MIS, or a related field.

Benefits:

  • 401(k) Savings Plan with generous matching.
  • Employee Stock Option Plan.
  • Potential Annual Individual Bonus Plan.
  • Comprehensive Medical, Dental, and Vision Coverage.
  • Life Insurance and Disability Coverage.
  • Company-paid Mobile Phone Plan.
  • Personal Time Off (PTO) for work-life balance.
  • Career Planning and Coaching Program.
  • Extensive training and development opportunities.
  • Continuing Education reimbursement and access to online courses.
  • Paid Parental Leave and Adoption Assistance.
  • Employee support programs and wellness initiatives.
  • Diverse work experiences that provide a solid foundation for career growth.