Front Desk Representative

3 weeks ago


Key West, Florida, United States Hyatt Vacation Ownership Full time
Unlock a World of Opportunities

At Hyatt Vacation Ownership, we're committed to delivering exceptional experiences for our guests. As a Guest Services Agent, you'll play a vital role in making memories for our owners and guests.

Key Responsibilities:
  • Provide warm and welcoming check-in experiences for our guests
  • Anticipate and address guest needs, ensuring their stay is nothing short of exceptional
  • Collaborate with colleagues to deliver seamless service and exceed guest expectations
  • Stay up-to-date on property amenities, services, and local attractions to provide informed recommendations
  • Communicate effectively with guests and colleagues to resolve any issues that may arise
What We Offer:
  • A competitive hourly rate
  • Medical, dental, and vision benefits
  • 401(k) matching
  • Travel discounts and credit union membership
  • Tuition reimbursement and professional development opportunities
Requirements:
  • Availability to work various shifts, including weekends and holidays
  • Ability to lift up to 25 pounds and stand for extended periods
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations

Hyatt Vacation Ownership is an equal opportunity employer committed to creating a diverse and inclusive work environment.



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