Front Desk Representative

4 weeks ago


Key Largo, Florida, United States Baker's Cay Resort Full time

Overview: Baker's Cay Resort, a stunning oceanfront property in the Florida Keys, is seeking a talented Front Desk Agent to join our team. As a member of our dynamic and guest-centric atmosphere, you will have the opportunity to provide exceptional service to our discerning guests and be a part of a team that values excellence.

Responsibilities:

  • Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
  • Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
  • Provide information about hotel facilities, services, and local attractions.
  • Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
  • Process guest payments and maintain accurate records.
  • Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.
  • Maintain the cleanliness and organization of the front desk area.
  • Assist in administrative tasks, such as answering phone calls and handling reservations.

Qualifications:

  • High school diploma or equivalent.
  • Prior cash handling experience necessary.
  • Exceptional communication skills.
  • Very good computer skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Strong problem-solving skills.
  • Ability to multitask and work in a fast-paced environment.
  • Experience in customer service is preferred.
  • Knowledge of hotel or resort operations is a plus.

Benefits: As a valued member of our team, you will enjoy a rich benefit program, including medical coverage, dental and vision coverage, 24/7 teledoc service, pet insurance, hotel discounts, tuition reimbursement, paid time off, and a 401K match.

About Us: Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US. We offer a unique entrepreneurial management style and owners mentality that provides individualized personal service, enhanced by the breadth and depth of skill and experience of a larger company.

Equal Opportunity Employer: Davidson Hospitality Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.


  • Front Desk Supervisor

    1 month ago


    Key Largo, Florida, United States Baker's Cay Resort Full time

    Job Title: Front Desk SupervisorBaker's Cay Resort, a luxurious oceanfront property in the Florida Keys, is seeking a highly skilled Front Desk Supervisor to join our team. As a key member of our front desk operations, you will be responsible for leading a dynamic team of hospitality professionals in delivering exceptional guest service.Key...


  • Key Largo, Florida, United States Shaner Hotel Group Full time

    Job DescriptionAs a Front Desk Agent at Shaner Hotel Group, you will be responsible for providing exceptional guest services, handling guest complaints, and ensuring guest satisfaction. You will also be responsible for processing all check-ins and check-outs, adhering to payment and cash handling policies, and generating daily reports to designated...


  • Key Largo, Florida, United States Shaner Hotel Group Full time

    Job SummaryAs a Front Desk Agent with Shaner Hotel Group, you will be responsible for providing exceptional guest services, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer satisfaction. Key ResponsibilitiesProcess all check-ins and check-outs according to established hotel requirements.Handle guest complaints...


  • Longboat Key, Florida, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Front Desk Agent to join our team at The St. Regis Longboat Key Resort. As a Front Desk Agent, you will be responsible for delivering exceptional guest experiences and ensuring a smooth check-in and check-out process.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and professional...


  • Largo, Florida, United States HealthSouth Full time

    The Front Desk Coordinator plays a vital role in maintaining effective internal and external communications for HealthSouth. This includes operating the telephone switchboard and front desk reception, ensuring seamless interactions with patients, visitors, and hospital staff. Additionally, the coordinator provides administrative support to other departments...


  • Key West, Florida, United States HV Global Group, Inc. Full time

    Role SummaryAs a Front Desk Agent at Hyatt Vacation Club (HVC), you will be responsible for providing exceptional guest experiences and ensuring seamless check-ins and check-outs. This role requires excellent communication and interpersonal skills, as you will be interacting with guests and colleagues on a daily basis.Key ResponsibilitiesCheck guests into...

  • Front Desk Team Lead

    1 month ago


    Key West, Florida, United States The Capitana Full time

    Job Title: Front Desk SupervisorWe are seeking a highly organized and people-skilled Front Desk Supervisor to join our team at The Capitana. As a key member of our front desk team, you will be responsible for making lasting first impressions, starting with a warm welcome, and owning each interaction with our guests. Your excellent communication skills and...

  • Front Desk Associate

    4 weeks ago


    Key Biscayne, Florida, United States FirstService Residential Full time

    Job Overview: We are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at FirstService Residential. As a Front Desk Associate, you will be responsible for providing exceptional customer service, responding to emergency situations, and maintaining a safe and secure environment throughout the building/property(s). Your...

  • Front Desk Associate

    4 weeks ago


    Key Biscayne, Florida, United States Marriott International Inc Full time

    Job SummaryAs a Front Desk Associate at Marriott International Inc, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes. This role requires a high level of customer service skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesProcess guest...


  • Largo, Florida, United States BayCare Health System Full time

    Transforming Healthcare with BayCare Health SystemAt BayCare Health System, we're revolutionizing healthcare by combining cutting-edge technology with compassionate service. Our forward-thinking culture empowers team members to achieve personal and professional success today, driving innovation tomorrow.About the Role:The Patient Access Service (PAS)...


  • Key West, Florida, United States HYATT Hotels Full time

    Key Responsibilities:As a Front Desk Agent at Hyatt Hotels, you will be responsible for greeting and registering guests, providing exceptional guest service during their stay, and settling the guest's account upon completion of their stay. You will also register guests making and modifying reservations, perform hotel operator and concierge duties, and...

  • Night Auditor

    1 month ago


    Key Largo, Florida, United States Reefhouse Resort & Marina Full time

    Job Title: Night AuditorWe are seeking a detail-oriented and organized Night Auditor to join our team at Reefhouse Resort & Marina. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, particularly during the night audit shift.Key Responsibilities:Post room charges and taxes to guest accountsProcess...


  • Largo, Florida, United States BayCare Health System Full time

    Revolutionize Healthcare with BayCare Health SystemWe're seeking a skilled Patient Access Services Representative III to join our team at the Bardmoor Outpatient Center. As a key member of our healthcare team, you'll be responsible for providing exceptional patient access services, ensuring seamless registration, scheduling, and financial counseling...

  • Night Auditor

    4 weeks ago


    Key Largo, Florida, United States Reefhouse Resort & Marina Full time

    Job Title: Night AuditorJob Summary: We are seeking a detail-oriented Night Auditor to join our team at Reefhouse Resort & Marina. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records.Key Responsibilities:Post room charges and taxes to guest accountsProcess guest charges, vouchers, and credit card...


  • Key West, Florida, United States Hyatt Vacation Ownership Full time

    Unlock a World of OpportunitiesAt Hyatt Vacation Ownership, we're committed to delivering exceptional experiences for our guests. As a Guest Services Agent, you'll play a vital role in making memories for our owners and guests.Key Responsibilities:Provide warm and welcoming check-in experiences for our guestsAnticipate and address guest needs, ensuring their...


  • Largo, Florida, United States BayCare Health System Full time

    Revolutionizing Healthcare with BayCare Health SystemAt BayCare Health System, we're transforming the healthcare landscape with a forward-thinking approach that combines cutting-edge technology with compassionate service. Our team of over 30,000 dedicated professionals is committed to delivering exceptional care to our patients and communities.About the...


  • Largo, Florida, United States MAXhealth Full time

    Job OverviewMaxHealth is seeking a highly skilled Front Office Representative to join our team. As a key member of our front desk team, you will be responsible for ensuring a seamless patient experience from check-in to check-out. This includes greeting patients warmly, scheduling appointments, and maintaining confidentiality throughout daily tasks.We are...


  • Key West, Florida, United States HYATT Hotels Full time

    Key Responsibilities: Greet and register guests, providing exceptional service throughout their stay. Register guests, making and modifying reservations as needed. Perform hotel operator and concierge duties, ensuring guests' needs are met. Provide attentive, courteous, and efficient service to all guests, maximizing room revenue and occupancy.About the...


  • Key West, Florida, United States Domino's Pizza LLC Full time

    Job SummaryDomino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, both in-store and over the phone.Key ResponsibilitiesOperate all equipment, including cash registers and phones, to efficiently process customer...


  • Largo, Florida, United States Allied Universal Full time

    Job Summary: We are seeking a highly skilled Security Officer to join our team at Allied Universal. As a Security Officer, you will be responsible for maintaining the front desk phone system, responding to caller inquiries, and greeting and directing visitors as appropriate.Key Responsibilities:Maintain front desk phone system, including answering incoming...