Guest Services Coordinator
2 weeks ago
NakedMD is dedicated to redefining beauty through an accessible and luxurious experience. Our mission is to provide a minimalistic yet personalized approach to wellness, ensuring that everyone can feel their best.
We are currently looking for a Front Desk Professional to join our dynamic team. This role is essential in delivering exceptional service and support to our clients.
Key Responsibilities
- Answering incoming calls with professionalism and courtesy.
- Managing and organizing appointments for various services and treatments.
- Assisting clients with inquiries related to payments and processing transactions efficiently.
- Providing detailed information about our offerings to clients.
- Ensuring the facility is maintained in a clean and orderly manner.
- Respecting the diverse backgrounds of our clients and their rights to personalized care.
- Addressing any errors promptly and striving for continuous improvement in skills and knowledge within the field.
Qualifications
- Previous experience in a relevant role is preferred.
- A positive demeanor and eagerness to learn.
- Exceptional client service abilities.
- Capability to manage multiple tasks in a fast-paced environment.
- Understanding of health and safety protocols.
- Professional and kind disposition.
- Dependable and empathetic approach to client interactions.
- Strong organizational skills with the ability to prioritize effectively.
- Patience and excellent problem-solving capabilities.
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