Guest Care Sales Specialist

5 days ago


Downey, California, United States Allen Tire Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Care Sales Specialist to join our team at Allen Tire. As a key member of our sales team, you will be responsible for providing exceptional guest experiences and driving sales of automotive repair services and tires.

Key Responsibilities
  • Provide superior guest care and engage with customers to understand their needs and preferences.
  • Assist in driving sales of automotive repair services and tires through strong sales presentations and product knowledge.
  • Successfully complete our training program to enable you to execute our selling process.
  • First point of contact for customers, responsible for scheduling appointments, building trust, and presenting needed services.
  • Responsible for the organization and productivity of the service business through estimate and invoice transactions.
  • Assist in various aspects of customer care, work order completion, and register assistance.
  • Partner with management to produce a safe and healthy work environment that complies with all local, state, and federal laws.
  • Maintain an organized and neat customer waiting area.
Requirements
  • High school diploma or equivalent required.
  • Valid Driver's License.
  • One (1) year of sales experience needed.
  • Preferred One (1) year of related experience in the automotive service environment.
  • Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to customers.
  • Strong problem-solving skills.
  • Ability to work, Days, Evenings, Weekends, Holidays.
Benefits
  • Paid vacation and holidays for Full-Time Teammates.
  • Reimbursement for ASE Certifications.
  • Reimbursement for State Inspection Licenses, where applicable.
  • 401k eligibility immediately upon hire.
  • Direct Deposit.
  • Employee Discounts.
  • Healthcare, Vision, and Dental for Full-time teammates.
  • Employee Access Perks.
  • Career Advancement Opportunities.


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