Client Relations Specialist

2 weeks ago


Spring, Texas, United States John Nguyen - State Farm Agent Full time
Job Overview

Benefits:

  • Performance-based bonuses

ROLE SUMMARY:
As a Client Relations Specialist for John Nguyen - State Farm Agent, you play a crucial role in our daily operations and contribute to the success of our clients. Your mission is to enhance our agency's growth through meaningful client interactions and serve as a bridge between customer needs and agency functions. You positively impact our clients' lives by proactively promoting relevant products and services.


Advance your career while making a difference in your community. We are looking for a dedicated, personable, and sales-oriented professional to join our team.


KEY RESPONSIBILITIES:

  • Build and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, accurate, and friendly customer service, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Foster strong and lasting customer relationships.

REQUIREMENTS:

  • Preferred experience in sales (including outside sales, inside sales, retail sales, or telemarketing).
  • Experience in managing client relationships is a plus.
  • Interest in marketing products and services tailored to customer needs.
  • Exceptional communication skills - both written and verbal.
  • Commitment to outstanding customer service.
  • Adept at anticipating customer needs.
  • Ability to relate effectively to customers.

COMPENSATION AND BENEFITS:

  • Paid time off (including holidays and personal/sick days).
  • Base salary plus commission/bonus structure.
  • Health benefits.
  • Opportunities for professional growth and advancement within the agency.


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