Client Relations Specialist
2 weeks ago
Benefits:
- Performance-based bonuses
ROLE SUMMARY:
As a Client Relations Specialist for John Nguyen - State Farm Agent, you play a crucial role in our daily operations and contribute to the success of our clients. Your mission is to enhance our agency's growth through meaningful client interactions and serve as a bridge between customer needs and agency functions. You positively impact our clients' lives by proactively promoting relevant products and services.
Advance your career while making a difference in your community. We are looking for a dedicated, personable, and sales-oriented professional to join our team.
KEY RESPONSIBILITIES:
- Build and maintain customer relationships, ensuring timely follow-ups.
- Deliver prompt, accurate, and friendly customer service, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing.
- Foster strong and lasting customer relationships.
REQUIREMENTS:
- Preferred experience in sales (including outside sales, inside sales, retail sales, or telemarketing).
- Experience in managing client relationships is a plus.
- Interest in marketing products and services tailored to customer needs.
- Exceptional communication skills - both written and verbal.
- Commitment to outstanding customer service.
- Adept at anticipating customer needs.
- Ability to relate effectively to customers.
COMPENSATION AND BENEFITS:
- Paid time off (including holidays and personal/sick days).
- Base salary plus commission/bonus structure.
- Health benefits.
- Opportunities for professional growth and advancement within the agency.
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