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Customer Engagement Specialist

2 months ago

Spring, Texas, United States Massage Envy Full time

Position Summary:
Join our team as a Customer Engagement Specialist, where you will play a vital role in enhancing our clients' experiences and driving business success.

Key Responsibilities:
As a Customer Engagement Specialist, you will be responsible for:
1. Promoting membership enrollment and fostering client loyalty.
2. Delivering exceptional customer service and nurturing long-term relationships with our clientele.
3. Informing clients about the advantages of our Wellness Programs.
4. Efficiently managing multiple tasks, including answering inquiries, scheduling appointments, welcoming clients, and processing transactions.
5. Assisting in maintaining a tidy and welcoming environment.

What We Offer:
We provide a comprehensive benefits package that includes:
- Competitive medical, dental, and vision insurance plans.
- Paid time off for work-life balance.
- A robust 401K retirement plan.
- A generous discount on products.
- Bonuses for employee referrals.
- Complimentary monthly wellness services.

About Us:
We are a leading provider in the wellness industry, dedicated to creating a supportive community for our employees. Our organization values your growth and offers flexible scheduling options to accommodate your lifestyle. If you are passionate about customer service and wellness, we look forward to welcoming you to our team.