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Front Desk Receptionist

2 months ago

Dublin, California, United States Senior Star Full time

**Job Summary**

We are seeking a highly motivated and customer-focused Front Desk Receptionist to join our team at Senior Star. As a Front Desk Receptionist, you will be the first point of contact for our residents and their guests, providing exceptional customer service and creating a warm and welcoming atmosphere.

**Key Responsibilities**

• Provide exceptional customer service to residents and their guests, responding to their needs and concerns in a timely and professional manner

• Manage the front desk, including answering phones, responding to emails, and handling guest requests

• Maintain a clean and organized front desk area, ensuring that all necessary materials and supplies are readily available

• Collaborate with the Front Desk team to ensure seamless communication and a high level of customer satisfaction

• Participate in training and development programs to enhance your skills and knowledge

**Requirements**

• High school diploma or equivalent required; associate's or bachelor's degree preferred

• 1-2 years of customer service experience in a fast-paced environment

• Excellent communication and interpersonal skills

• Ability to work in a team environment and provide exceptional customer service

• Basic computer skills and proficiency in Microsoft Office

**What We Offer**

• Competitive salary and benefits package

• Opportunities for professional growth and development

• Collaborative and supportive work environment

• Recognition and rewards for outstanding performance