Front Desk Receptionist
4 days ago
At Senior Star, we are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be the first point of contact for our residents, guests, and associates, providing exceptional service and creating a warm and welcoming atmosphere.
Key Responsibilities:- Provide exceptional customer service to residents, guests, and associates
- Manage the front desk operations, including answering phone calls, responding to emails, and handling resident requests
- Maintain accurate records and reports, including resident information and community events
- Collaborate with other departments to ensure seamless communication and service delivery
- Participate in staff development and training programs to enhance skills and knowledge
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 1 year of customer service experience in a senior living or healthcare setting
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in computer software and technology, including Microsoft Office and senior living software
- Competitive hourly rate
- Health and wellness benefits for full-time and part-time associates
- Staff development courses and free online training
- Reduced-cost meals while working
- Flexible scheduling
- Paid training
- Bonus programs
- Safety incentives, occupancy bonuses, and referral bonuses
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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