Front Desk Receptionist

4 days ago


Dublin, Ohio, United States Senior Star Full time
Front Desk Receptionist Job Description

At Senior Star, we are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be the first point of contact for our residents, guests, and associates, providing exceptional service and creating a warm and welcoming atmosphere.

Key Responsibilities:
  • Provide exceptional customer service to residents, guests, and associates
  • Manage the front desk operations, including answering phone calls, responding to emails, and handling resident requests
  • Maintain accurate records and reports, including resident information and community events
  • Collaborate with other departments to ensure seamless communication and service delivery
  • Participate in staff development and training programs to enhance skills and knowledge
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1 year of customer service experience in a senior living or healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in computer software and technology, including Microsoft Office and senior living software
What We Offer:
  • Competitive hourly rate
  • Health and wellness benefits for full-time and part-time associates
  • Staff development courses and free online training
  • Reduced-cost meals while working
  • Flexible scheduling
  • Paid training
  • Bonus programs
  • Safety incentives, occupancy bonuses, and referral bonuses

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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