Workplace Experience Coordinator

4 weeks ago


Dublin, California, United States CBRE Full time
About the Role

The Workplace Experience Receptionist plays a vital role in creating a warm and welcoming atmosphere for team members and visitors alike. This position acts as the first point of engagement, providing personalized services and administrative support to build a sense of community.

Key Responsibilities:

  • Handle daily phone queries, central reservation inbox queries, and bookings (AV, meeting rooms, and catering requests)
  • Ensure all client requirements are met within the Guest Relations functions with a high level of professionalism
  • Welcomes tenants/employees and announces clients, applicants, and visitors. Maintains neat appearance of reception/lobby area, conference rooms café, and other common areas.
  • Performs general administrative duties associated with distributing packages and mail as needed.
  • May order and stock office supplies such as café supplies, equipment toner, printer paper, freight, and shipping supplies, etc. Determines standard supplies and information to be maintained at the front desk.
  • Follows security and emergency procedures as defined for the property. Responds to emergencies in a calm, efficient manner.
  • Complete other duties as assigned.

Requirements:

  • HS Diploma or GED required. Professional hospitality accreditations are preferred.
  • A minimum of 1 year of receptionist, front desk, concierge, or other hospitality experience is preferred.
  • Apply a high level of attention to detail as well as strong verbal and written skills.
  • Passionate about service delivery and finds satisfaction with exceeding client expectations.
  • Requires basic analytical skills with the ability to understand and carry out general instructions as well as solve problems in standard situations.
  • Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help.
  • Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.

Benefits:

  • 401(K)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance

Equal Employment Opportunity:

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.



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