Front Desk Ambassador

5 days ago


Dublin, Ohio, United States Drury Hotels Full time

Job Summary:

We are seeking a highly organized and friendly individual to join our team as a Front Desk Ambassador. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a positive experience for our diverse team members and guests.

Key Responsibilities:

  • Provide friendly, efficient, and courteous service to guests
  • Assist guests with checking in and out, promoting company programs, and maintaining guest records
  • Perform front desk related functions, including cash handling and problem resolution
  • Assist with breakfast and 5:30 p.m. Kickback service, including food preparation and guest service

Requirements:

  • Warm and friendly manner in relating to and interacting with the public
  • Demonstrated attention to detail while handling multiple tasks simultaneously
  • Familiarity with handling money, making change, and using office machines in day-to-day activities
  • Ability to speak and receive direction in English
  • Willingness and ability to work alone as scheduled

About Us:

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. We offer a range of benefits, including incentives, work-life balance, career growth opportunities, and a comprehensive benefits package.

Why Work with Us:

We are a family-owned and operated hotel system that honors and enhances the Drury legacy of world-class hospitality excellence. Our 5,000 team members work together to make sure every guest receives the very best service and value. We are committed to growing and developing our team members, and we offer a range of opportunities for career advancement.



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