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Workplace Experience Receptionist

1 month ago

Dublin, California, United States MSCCN Full time

Job Summary:

The Workplace Experience Receptionist is a vital role that serves as the first point of contact for team members and visitors. This position requires a high level of professionalism, attention to detail, and excellent communication skills.

Key Responsibilities:

  • Handle daily phone queries, central reservation inbox queries, and bookings (AV, meeting rooms, and catering requests)
  • Ensure all client requirements are met within the Guest Relations functions
  • Welcome tenants/employees and announce clients, applicants, and visitors
  • Maintain the neat appearance of the reception/lobby area, conference rooms, caf, and other common areas
  • Perform general administrative duties associated with distributing packages and mail as needed
  • May order and stock office supplies such as caf supplies, equipment toner, printer paper, freight, and shipping supplies, etc.
  • Determine standard supplies and information to be maintained at the front desk
  • Follow security and emergency procedures as defined for the property
  • Respond to emergencies in a calm, efficient manner

Requirements:

  • HS Diploma or GED required
  • Professional hospitality accreditations are preferred
  • A minimum of 1 year of receptionist, front desk, concierge, or other hospitality experience is preferred
  • Apply a high level of attention to detail as well as strong verbal and written skills
  • Passionate about service delivery and finds satisfaction with exceeding client expectations
  • Requires basic analytical skills with the ability to understand and carry out general instructions as well as solve problems in standard situations
  • Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help
  • Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.

Benefits:

  • 401(K)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance

Equal Employment Opportunity:

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.