Help Desk Specialist

2 weeks ago


San Luis Obispo, California, United States Indotronix International Corporation Full time
End User Support Specialist 2

Indotronix International Corporation is seeking a highly skilled End User Support Specialist 2 to provide top-notch support to our customers.

Key Responsibilities:
  • Provide exceptional end-user support to our customers, ensuring timely and effective resolution of technical issues.
  • Collaborate with cross-functional teams, including IT and operations, to resolve complex technical issues and improve overall customer satisfaction.
  • Develop and maintain a deep understanding of our products and services, staying up-to-date on the latest technologies and trends.
Requirements:
  • Bachelor's degree in a related field, such as computer science or information technology.
  • Security+ (PLUS) Certification or equivalent experience.
Work Environment:
  • Onsite position at our corporate office.
  • Flexible work schedule, with a standard 40-hour workweek and first shift hours.
Compensation:

$33.65/hour on W2, with opportunities for career growth and professional development.

Contract Details:
  • 12-month contract, with the possibility of extension or conversion to a permanent position.
  • No clearance required to start, with a focus on providing excellent support to our customers.


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