Technical Assistance Coordinator
2 days ago
Salary: Competitive
Join our growing team at Smardt
We are seeking a dedicated and skilled individual to fill the role of Technical Support Specialist within our Service department. This position is crucial for maintaining our commitment to exceptional customer service and operational excellence.
Key Responsibilities
The successful candidate will report directly to the Service Manager, Americas, and will be responsible for ensuring that our clients receive timely and effective support for their technical needs. Responsibilities include:
- Collaborating with the Technical Support Manager - West on escalated issues within the AMER/EMEA regions, with a primary focus on the AMER region.
- Utilizing remote data analysis to diagnose and resolve technical issues.
- Conducting on-site visits to engage directly with equipment and stakeholders.
- Participating in Root Cause Analysis (RCA) and 8D team initiatives.
- Engaging with suppliers on technical matters and collaborating with Engineering, Controls, Manufacturing, and Quality teams.
Continuous Improvement Initiatives
As part of our commitment to product excellence, the Technical Support Specialist will:
- Work closely with Engineering on product development and testing for troubleshooting and enhancement.
- Travel to client sites as necessary to understand operational challenges and gather relevant data.
- Coordinate support from related departments to implement corrective and containment actions.
Essential Qualifications
- Strong analytical and problem-solving skills.
- Educational background in a relevant field such as Engineering, Business, or equivalent experience (minimum 5 years).
- Hands-on experience with oil-free chillers and magnetic bearing compressors.
- Ability to contribute to overall company value through warranty cost reduction and business improvement.
- Self-motivated, resilient, and adaptable to changing environments.
Interpersonal Skills
- Ability to work independently as well as collaboratively within a team.
- Effective communication skills, especially under pressure.
- Strong relationship management capabilities to engage and address customer needs.
- Proven track record of driving results and enhancing customer satisfaction.
What We Offer
- Competitive salary package.
- Comprehensive group insurance fully covered by the employer.
- 401K matching program (up to 6%).
- Opportunities for professional growth and advancement.
- Annual performance evaluations.
- Access to a robust training program.
- Be part of a dynamic and expanding industry.
-
Technical Support Coordinator
2 weeks ago
Phoenix, Arizona, United States Intelliswift Software Full timeTechnical Support CoordinatorLocation: OnsiteDuration: Temporary position with potential for extensionOverview:This position is a vital addition to our team, characterized as a hands-on administrative role designed to enhance operational efficiency within our facility. The ideal candidate will possess the ability to follow detailed instructions and assist in...
-
Technical Operations Coordinator
2 weeks ago
Phoenix, Arizona, United States Sonora Quest Full timePosition Overview:This role is essential for ensuring a high level of technical expertise and the effective application of that knowledge within the department. The Technical Operations Coordinator will act as a key resource for the department, aiding in compliance with all relevant laboratory accreditation and regulatory standards.Key...
-
Logistics Coordinator
5 days ago
Phoenix, Arizona, United States PRG Technical Full timeJob Title: Shipping SupervisorSummary: As a key member of the PRG Technical team, the Shipping Supervisor will oversee the daily operations of shipping teams, ensuring efficient coordination of driver schedules, delivery routes, and shipping documentation. This role requires strong organizational skills, teamwork, and the ability to manage inventory systems...
-
Healthcare Insurance Authorization Coordinator
2 weeks ago
Phoenix, Arizona, United States GTN Technical Staffing Full timeJob OverviewPosition: Insurance Authorization Coordinator - HEALTHCAREKey DetailsLocation: RemoteType: Contractual (4+ months with potential for extension)Compensation: Competitive hourly rate based on experience (up to $26/hour)Eligibility: Must be a US Citizen or Green Card HolderWe are seeking an experienced Insurance Authorization Coordinator with a...
-
Aircraft Maintenance Coordinator
3 days ago
Phoenix, Arizona, United States STS Technical Services Full timeJob SummaryWe are seeking a highly skilled Aircraft Maintenance Controller to join our team at STS Technical Services. As a key member of our maintenance team, you will be responsible for coordinating the correction of mechanical irregularities that may develop during flight operations and monitoring the status of out-of-service aircraft.Key...
-
Technical Coordinator
7 days ago
Phoenix, Arizona, United States Freeport-McMoRan Inc. Full timeAbout the RoleWe are seeking a highly skilled Technical Coordinator to join our team at Freeport-McMoRan Inc. as a key member of our operations team. This role will be based in one of our locations, with expected travel to support other sites as needed.Key ResponsibilitiesAct as a technical expert in general areas of past and present operations and...
-
Senior Project Coordinator
2 weeks ago
Phoenix, Arizona, United States GTN Technical Staffing and Consulting Full timeProject ManagerOVERVIEWPosition Type: Direct HireCompensation: Competitive based on experience ($100K - $125K)Eligibility: US Citizen or Green Card Holder ONLYGTN Technical Staffing and Consulting is seeking a skilled Project Manager to enhance our team.Key Responsibilities:Overseeing residential and commercial land development initiativesCoordinating and...
-
Forklift Operator
7 days ago
Phoenix, Arizona, United States Prg Technical Full time**Job Summary**Prg Technical is seeking a highly skilled and certified Forklift Operator to join our team in the construction materials sector. As a key member of our operations team, you will play a crucial role in maintaining the efficiency and safety of our client's operations.**Key Responsibilities:**Operate forklifts to load and unload trucks with...
-
Technical Coordinator
3 days ago
Phoenix, Arizona, United States Freeport-McMoRan Inc. Full timeAbout the RoleWe are seeking a highly skilled Technical Coordinator to join our team at Freeport-McMoRan Inc. as an Industrial Maintenance Expert. This is a key role that will provide technical expertise to support maintenance and commissioning/decommissioning activities across our operations.Key ResponsibilitiesAct as a technical expert in general areas of...
-
Technical Support Analyst
2 weeks ago
Phoenix, Arizona, United States TEKsystems Full timePosition OverviewThe Information Technology Services division is seeking candidates for the role of Technical Support Analyst within the Desktop Support Team.The Technical Support Analyst is responsible for delivering technical assistance, training, and support to the campus community regarding the operation, upkeep, and troubleshooting of computer...
-
Program Coordinator
1 week ago
Phoenix, Arizona, United States Universal Technical Institute Inc. Full timeOverview Are you prepared to contribute to the remarkable evolution of technical education? Do you excel in a fast-paced, innovative atmosphere where your contributions can lead to significant outcomes? If so, we invite you to consider the role of Project Manager at Universal Technical Institute Inc. This position involves the formulation and...
-
Program Coordinator
1 week ago
Phoenix, Arizona, United States Universal Technical Institute Inc. Full timeOverview Are you prepared to contribute to the remarkable evolution of technical education? Do you excel in a fast-paced, innovative setting where your contributions can lead to significant outcomes? If so, we invite you to consider the role of Project Manager at Universal Technical Institute Inc. This position is responsible for crafting and...
-
Technical Sales Consultant
1 week ago
Phoenix, Arizona, United States Amada America, Inc. Full timePosition Overview: The primary role of the Technical Sales Consultant is to foster and nurture strong relationships with clients while actively pursuing new business opportunities within the assigned region. This encompasses the promotion and sale of a range of products, services, and customer support. Collaboration with a dedicated team of experts is...
-
Parts Coordinator
5 days ago
Phoenix, Arizona, United States Addison Group Full timeJob Title: Parts AdministratorLocation: Phoenix, ArizonaJob Type: Full-TimePay: $45,000 - $60,000Job Summary:Our client, a leading provider of repair services, is seeking a detail-oriented and proactive Parts Administrator to join their growing team. The successful candidate will coordinate with various departments to ensure the timely availability of parts...
-
Program Coordinator
1 week ago
Phoenix, Arizona, United States Universal Technical Institute Inc. Full timeOverview Are you prepared to contribute to the remarkable evolution of technical education? Do you excel in a fast-paced, innovative atmosphere where your efforts can lead to significant results? If so, we are looking for a Project Manager to take on this pivotal role. This position is responsible for formulating and executing project management...
-
Technical Project Liaison
2 weeks ago
Phoenix, Arizona, United States SwitchThink Solutions Full timeTechnical Client Delivery CoordinatorJob Category: Coordinator Requisition Number: TECHN004972Job DetailsDescriptionAt SwitchThink Solutions, we are redefining possibilities in the IT Services sector. As a strategic partner for innovation, we provide technology solutions that empower credit unions to reach their transformative objectives. Our expert teams in...
-
MEP Systems Design Lead
7 days ago
Phoenix, Arizona, United States PRG Technical Full timeAbout the RoleWe are seeking a highly skilled MEP Systems Design Lead to join our team at PRG Technical. As a key member of our design team, you will be responsible for designing complex MEP systems and coordinating with other design team members.Key ResponsibilitiesDesign and develop MEP systems for various projects, ensuring compliance with building codes...
-
Technical Sales Engineer
2 weeks ago
Phoenix, Arizona, United States Hilti North America Full timeTechnical Sales Engineer This role is essential in delivering technical assistance and fostering the sales of designated products to both the salesforce and customers, aligning with Hilti's strategic objectives. The position involves educating design professionals on the effective use and benefits of Hilti's fastening and protection solutions. Key...
-
Senior MEP Engineer and Team Manager
7 days ago
Phoenix, Arizona, United States PRG Technical Full timeAbout the RoleWe are seeking a highly skilled MEP Systems Design Lead to join our team at PRG Technical. As a key member of our design team, you will be responsible for designing complex MEP systems and coordinating with other design team members.Key ResponsibilitiesDesign and develop MEP systems for various projects, ensuring compliance with building codes...
-
Project Manager
2 weeks ago
Phoenix, Arizona, United States CMT Technical Services Full timeJob OverviewCMT Technical Services, a leader in materials engineering, is in search of a Project Manager to effectively oversee and manage all aspects of testing and inspection projects. This role involves the preparation and management of budgets, personnel coordination, client relationship maintenance, and the review of both field and laboratory reports....