Operations Manager
2 weeks ago
Operations Manager
Job Category: Management Requisition Number: ASSIS01174
Job Overview
The Operations Manager plays a pivotal role in ensuring a seamless experience for guests while overseeing daily operations.
Key Responsibilities
- Utilize problem-solving abilities to address and resolve guest concerns effectively.
- Manage requests in a dynamic environment by collaborating with various departments to fulfill guest needs.
- Monitor and promptly respond to guest communications to enhance satisfaction.
- Be present during peak hours to welcome guests and provide assistance as necessary.
- Ensure that all scheduled housekeeping and maintenance activities are executed within the designated timeframe.
Additional Responsibilities
This job description is not intended to encompass all activities, duties, or responsibilities required of the employee. Responsibilities may evolve over time with or without notice.
Work Environment
Typical office working conditions apply. This position includes a designated workspace equipped with a computer and phone. The noise level is standard for office settings, featuring telephones, personal interruptions, and background sounds.
Work Authorization
Applicants must possess legal authorization to work in the United States.
Equal Employment Opportunity Statement
RESIDE Worldwide, Inc. and its affiliated brands are dedicated to fostering respect and inclusion within our workplace. We are an equal opportunity employer that embraces individuals from diverse backgrounds and experiences, welcoming their talents into our organization. We treat all individuals with kindness and respect in our interactions. We encourage applications from people of all races, national origins, genders, gender identities or expressions, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages.
Qualifications
Skills and Competencies
- Proficient in technology, including a solid understanding of Microsoft Word, Excel, Outlook, PowerPoint, and virtual meeting applications.
- Exceptional time management abilities, with a knack for efficiently scheduling daily tasks and prioritizing issues while delegating as necessary.
- Self-driven and motivated.
- Confident, enthusiastic, and deeply committed to the role and the organization.
- Strong verbal and written communication skills, coupled with effective team-building capabilities.
- Outstanding customer service aptitude.
- Able to perform tasks independently with minimal supervision.
- Detail-oriented with a background in hospitality.
Licenses & Certifications
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