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Operations Manager

2 months ago

Seattle, Washington, United States MV Transportation Full time
Job Summary

MV Transportation is seeking a highly skilled Project Director to provide leadership and direction to assigned operating locations, ensuring the delivery of annual business plans. The ideal candidate will have a strong background in operations management, with experience in managing customer relations, staff development, and fleet maintenance.

Key Responsibilities
  • Customer Relations: Effectively manage customer relationships through direct contact and outreach programs.
  • Staff Development: Identify, select, train, and mentor location staff to ensure they have the necessary skills and knowledge to perform their duties.
  • Fleet Management: Oversee vehicle maintenance plans and ensure fleet availability to meet service requirements.
  • Safety and Training: Develop and implement safety and training programs to ensure compliance with company, contract, and regulatory requirements.
  • Financial Management: Manage location financial metrics, identify exceptions, and develop action plans to ensure the location meets its financial, safety, and operational expectations.
  • Communication: Effectively communicate with location staff, support team members, and clients to ensure seamless operations.
  • Contract Renewals: Provide insight and information to support location contract renewals.
  • Budgeting: Create and present location annual budgets.
Qualifications
  • Education: College degree or equivalent business management experience.
  • Experience: Minimum of 5 years of comprehensive experience in operations management and 7 years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software.
  • Skills: Strong analytical skills, strong written and verbal communication skills, and high degree of multi-tasking skills.