Client Order Coordinator
2 weeks ago
Position Summary:
As a Client Order Coordinator, you will play a crucial role in ensuring customer satisfaction through effective communication and problem-solving skills. Your responsibilities will include:
- Managing incoming inquiries via phone, email, and online chat.
- Assisting customers with product troubleshooting and resolving issues promptly.
- Processing customer orders and payments efficiently.
- Maintaining warranty records in the Warranty Database.
- Meeting daily productivity targets while managing your time effectively.
- Obtaining competitive quotes from various carriers.
- Accurate order entry and data management.
Required Skills:
Proficiency in customer service, order processing, and Microsoft Office applications.
Key Competencies:
Essential Skills:
- Experience in data entry
- Strong computer skills, particularly in Microsoft Office Suite
- Minimum of 2 years in an office environment
- Background in customer service and order processing
Preferred Skills:
- Familiarity with CRM or ERP systems
- Experience in logistics
Soft Skills:
- Attention to detail
- Quick decision-making abilities
- Team-oriented approach
- Professional communication skills, both written and verbal
Experience Level: Entry Level
About TEKsystems:
At TEKsystems, we are committed to driving transformation for our clients. Our team of 80,000 professionals collaborates with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. As a leader in Full-Stack Technology Services and Talent Services, we partner with innovative leaders to foster change and create opportunities. TEKsystems is proud to be an equal opportunity employer, considering all applications without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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