![MultiPlan](https://secure.icbdr.com/MediaManagement/Y1/MR44M172677JWB49ZY1.jpg)
Client Implementation Analyst
3 weeks ago
bend the cost curve in healthcare for all.
Our dedication to service excellence extends to all of our stakeholders - internal and external - driving us to consistently exceed expectations.
We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.
Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare.
JOB SUMMARY:
A Client Implementation Analyst is responsible for the electronic setup, testing and go-live of IT projects that involve Client Claims Processing.
These claims may be received either via EDI (Electronic Data Interchange) or via Web Services (near real time technology).The analyst is involved end to end in the process to implement both new business workflows and existing products for all clients/trading partners, and is also the subject matter expert for internal initiatives on revenue generating and process improvement projects.
Do you know someone who you think would be a great fit for this position? To share this job with someone, click the refer-a-friend icon at the top of this page. This icon is to the right of the star icon.JOB ROLES AND RESPONSIBILITIES:
- Manage the efforts to fulfill a client request to access MultiPlan Products, and to customize how they access/utilize MultiPlan Products using EDI and Web Services claims processing workflows.
- Understanding client needs
- Researching current client setup & claim processing rules
- Designing the quickest and most efficient solution
- Communicating effort, timelines, risk and client impact
- Implementing the solution and validating that it works as intended
- Performing end-to-end client-facing and regression testing
- Enabling client solution in the production environment
- Monitoring/Reporting/Turnover to Production Support
- Act as the primary liaison between business and technical teams.
- Build and maintain positive working relationships with internal colleagues (including IT, Sales and Marketing, and Operations) and external contacts.
- Manage and coordinate IT deliverables to both internal and external stakeholders
- Participate in implementation meetings with clients and vendors committed to establishing a partnership with MultiPlan.
- Provide HIPAA-compliant guidance to clients requesting additional information about MultiPlan requirements and industry standards for EDI protocols.
- Ensure proper setup of all systems that support file transfer and claims processing between MultiPlan and clients.
- Work on standard as well as custom, non-standard projects on a daily basis including implementing clients who send proprietary format claim files.
- Conduct necessary testing and in-depth analysis to resolve any potential issues prior to rolling clients into the production environment.
- Constructively present testing results and propose adjustments that will improve service delivery to our clients and strengthen our ongoing partnership.
- Monitor, audit, and report on the processing of newly implemented clients/features to confirm their successful transition to the production environment.
- Support testing for rollouts of new products as well as internal system migrations.
- Proactively prioritize, communicate, and resolve any process or system issues.
- Analysis and reporting on client enquiries. Finding gaps and proposing viable solutions.
- Manage requests and incidents using problem solving and critical thinking abilities
- Promptly triage and resolve escalated EDI issues called into the Multiplan Service Desk.
- Independently build and manage the monitoring requirements of clients on a daily, weekly and monthly basis.
- Communicate system and interface availability, modifications, and problems to internal and external stakeholders as needed and according to established policies and procedures.
- Support clients with their non-standard requests for ad hoc reports, testing analysis and other technical deliverables.
- Implement process improvements to enhance the efficiency of claims workflows.
- Partner with other IT teams to implement enhancements and defect fixes.
- Report progress & measurements of implementation success to clients and all stakeholders.
- Perform routine and ad hoc analysis of various facets of claims processing including but not limited to system performance, claim turnaround times, data mapping, and claim volumes.
- Analyze data to identify potential process improvement opportunities.
- Perform gap analysis, communicate and implement potential solutions.
- Proactively remain informed on ever changing client specific business rules to ensure accuracy.
- Prepare and maintain documentation that defines operational procedures, describes client requirements, and share relevant analysis outcomes with internal and external stakeholders.
- Contribute to building and maintenance of knowledge repository on processes and procedures on a regular basis.
- Present information learned as part of daily work with the larger team.
- Exhibit excellent team work
- Provide coverage and support for other team members as needed.
- Support Manager with team goals and corporate strategies.
- Assist with the training and coaching of junior team members.
- Support deployment activities during release weekends if needed.
- Collaborate, coordinate, and communicate across disciplines and departments.
- Ensure compliance with HIPAA regulations and requirements.
- Demonstrate Company's Core Competencies and values held within.
- Please note due to the exposure of PHI sensitive data this role is considered to be a High Risk Role.
- The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
JOB SCOPE:
The incumbent relies on experience and judgment to plan and accomplish goals.
The incumbent works under general supervision to review systems to provide technical support and escalates issues to more senior level positions when needed.
As an Equal Opportunity Employer, the Company will provide equal consideration to all employees and job candidates without regard to sex, age, race, marital status, sexual orientation, religion, national origin, citizenship status, physical or mental disability, political affiliation, service in the Armed Forces of the United States, or any other characteristic protected by federal, state, or local law.
-
SuccessFactors Senior Implementation Consultant
3 weeks ago
Naperville, Illinois, United States SAP Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
-
Infrastructure Solutions Analyst
1 week ago
Naperville, Illinois, United States The Judge Group Full timePosition: Business Analyst (Infrastructure)Work Arrangement: HybridKey Responsibilities:Engage with project stakeholders to collect and articulate project requirements, ensuring comprehensive understanding and precise documentation.Evaluate and prioritize requirements, converting business needs into detailed technical specifications.Leverage Azure DevOps for...
-
Infrastructure Solutions Analyst
1 week ago
Naperville, Illinois, United States The Judge Group Full timePosition: Business Analyst (Infrastructure)Work Arrangement: HybridKey Responsibilities:Engage with project stakeholders to collect and articulate project requirements, ensuring comprehensive understanding and meticulous documentation.Evaluate and prioritize requirements, converting business needs into detailed technical specifications.Leverage Azure DevOps...
-
Infrastructure Solutions Analyst
3 days ago
Naperville, Illinois, United States The Judge Group Full timeJob Title: Business Analyst (Infrastructure)Location: HybridKey Responsibilities:Engage collaboratively with project stakeholders to collect and articulate project requirements, ensuring a comprehensive understanding and meticulous documentation.Evaluate and prioritize requirements, converting business needs into precise technical specifications.Leverage...
-
Infrastructure Solutions Analyst
3 days ago
Naperville, Illinois, United States The Judge Group Full timeJob Title: Business Analyst (Infrastructure)Location: HybridKey Responsibilities:Engage with project stakeholders to collect and articulate project requirements, ensuring a comprehensive understanding and precise documentation.Evaluate and prioritize requirements, converting business needs into detailed technical specifications.Leverage Azure DevOps for...
-
Infrastructure Solutions Analyst
3 days ago
Naperville, Illinois, United States The Judge Group Full timePosition: Business Analyst (Infrastructure)Location: HybridKey Responsibilities:Engage with project stakeholders to collect and articulate project requirements, ensuring comprehensive understanding and meticulous documentation.Evaluate and prioritize requirements, converting business needs into detailed technical specifications.Leverage Azure DevOps for...
-
Infrastructure Solutions Analyst
3 days ago
Naperville, Illinois, United States The Judge Group Full timePosition: Business Analyst (Infrastructure)Work Model: HybridKey Responsibilities:Engage with project stakeholders to collect and articulate project requirements, ensuring comprehensive understanding and precise documentation.Evaluate and prioritize requirements, converting business needs into detailed technical specifications.Leverage Azure DevOps for...
-
Marketing Reporting Analyst
6 hours ago
Naperville, Illinois, United States NavitsPartners Full timeJob OverviewNavitsPartners is seeking a highly skilled Marketing Reporting Analyst to join our team. As a key member of our organization, you will play a critical role in driving business growth and success.Key Responsibilities:Develop and maintain advanced data analytics tools and dashboards to provide actionable insights to stakeholders.Collaborate with...
-
Naperville, Illinois, United States Cortica Full timeJob SummaryCortica is seeking a highly skilled Board Certified Behavior Analyst (BCBA) to assume a leadership role in our clinical team. As an ABA Supervisor, you will oversee the development and implementation of clinical programs for patients receiving Applied Behavior Analysis (ABA) Treatment in our clinics and in-home settings.Key...
-
Accounts Receivable Analyst
1 week ago
Naperville, Illinois, United States Beacon Hill Staffing Group Full timeJob OverviewWe are currently seeking a dedicated Accounts Receivable Analyst to enhance our operational efficiency and contribute to our vibrant workplace culture. In this role, you will manage a portfolio consisting of approximately 1,000 clients, with an average account value of $11 million.Key ResponsibilitiesOversee the collection of outstanding payments...
-
Board-Certified Behavior Analyst
1 week ago
Naperville, Illinois, United States Cortica Full timeCortica is seeking a dedicated and passionate Board-Certified Behavior Analyst (BCBA) to contribute to our growing team of healthcare professionals. This role offers an exceptional opportunity to lead within a dynamic, innovative company at the forefront of providing cutting-edge care for children with neurodevelopmental differences. What Sets Us...
-
Naperville, Illinois, United States Cortica Full timeJob SummaryCortica is seeking a highly skilled Board Certified Behavior Analyst (BCBA) to assume a leadership role in our clinical team. As an ABA Supervisor, you will be responsible for overseeing clinical programming for patients receiving Applied Behavior Analysis (ABA) Treatment in clinic and in-home settings.Key ResponsibilitiesClinical Oversight:...
-
Naperville, Illinois, United States Instructional ABA Consultants Full timePosition OverviewINTERNSHIP OPPORTUNITYInstructional ABA Consultants (IABA) is dedicated to fostering the growth of its interns, employees, and clients. Our mission is to deliver exceptional ABA therapy across various funding sources for individuals with autism and developmental disabilities. We believe that mentoring our interns is crucial in developing...
-
Behavioral Technician
1 week ago
Naperville, Illinois, United States Instructional ABA Consultants Full timeJob OverviewPOSITION SUMMARYAs a Behavioral Technician, you will engage in direct, individualized instruction utilizing the principles of applied behavior analysis (ABA) within various environments such as clinics, homes, residential facilities, or educational institutions.Instructional ABA Consultants is seeking both Full-Time and Part-Time Behavioral...
-
Senior Strategic Analyst
1 week ago
Naperville, Illinois, United States MultiPlan Full timeCompany Overview:At MultiPlan, we are a vibrant team of forward-thinking professionals dedicated to transforming the healthcare landscape. Our mission is straightforward - we aim to reshape the financial dynamics of healthcare for everyone.Our commitment to excellence in service is unwavering, extending to all stakeholders – both internal and external –...
-
Customer Financial Director
3 days ago
Naperville, Illinois, United States Fleet Jobs Full timeJob SummaryWe are seeking a highly skilled Customer Financial Director to join our team at Fleet Jobs. As a key member of our finance department, you will be responsible for managing all financial aspects for our customers across the country.Main ResponsibilitiesFinancial Planning and AnalysisDevelop and implement financial plans to support business growth...
-
Associate Data Engineer
1 month ago
Naperville, Illinois, United States Egen Full timeEgen is a data engineering and cloud modernization firm helping industry-leading companies achieve digital breakthroughs and deliver for the future, today. We are catalysts for change who create digital breakthroughs at warp speed. Our team of cloud and data engineering experts are trusted by top clients in pursuit of the extraordinary. An Inc. 5000 Fastest...
-
Lead Business Analyst
1 week ago
Naperville, Illinois, United States MultiPlan Full timeABOUT MULTIPLAN:At MultiPlan, we take pride in our vibrant team of forward-thinking professionals. Our mission is straightforward - we aim to transform the cost dynamics in healthcare for everyone. Our commitment to excellence in service extends to all stakeholders – both internal and external – driving us to consistently surpass expectations. We are...
-
FP&A Manager
2 months ago
Naperville, Illinois, United States Michael Page Full timePE backed, highly acquisitive company with tons of career advancementOpportunity to put your stamp on this role and make decisions with direct impact About Our Client I'm partnered on a retained search with the CFO at a rapidly growing, PE backed organization located near Lisle, IL. The PE sponsor has invested large amounts of capital into our client's...
-
Senior Analyst of Operations Finance
1 week ago
Naperville, Illinois, United States Aldi Full timePosition Overview:To enhance our customers' experience, we require a dedicated team that excels in operational finance.Our Finance & Administration Services division is responsible for managing essential resources and infrastructure that empower our workforce to perform effectively at all levels.This department is structured to ensure that our retail sectors...