Inbound Contact Specialist

Your Key Responsibilities Handle inbound and outbound contacts in a courteous, timely, and professional manner; Listen to customers, understand their needs, and resolve customer issues; Utilize systems and technology to complete account management tasks; Document and process customer claims in appropriate systems; Follow all required scripts, policies,...

In this Inbound Contact Professional role at Mass Markets, you will have the opportunity to develop your skills in customer service and work in a dynamic and supportive team environment.Job DescriptionYou will be responsible for handling inbound and outbound contacts in a timely and professional manner, ensuring first call resolution through effective...

Mission-driven and innovative company seeks Sales Support Specialist to join its rapidly growing team! As a key member of our customer service department, you will play a vital role in ensuring customer satisfaction and loyalty.This is an excellent opportunity to develop your skills and expertise in sales and customer service. You will be responsible for...

Job Description: Inbound Contact Representatives at Mass Markets are responsible for providing top-notch customer service to our clients. This includes handling phone calls, emails, and chats in a professional and courteous manner.Your key responsibilities will include resolving customer complaints and concerns, answering questions about products and...

About the RoleThe Contact Center Specialist is an exciting opportunity to work with a variety of clients, handling inbound calls, emails, and chats. You will provide top-notch customer service, resolve issues efficiently, and exceed customer satisfaction goals.This role requires strong problem-solving skills, a friendly demeanor, and the ability to multitask...

Inbound Sales and Support SpecialistMCI Careers is hiring an Inbound Sales and Support Specialist to join our team. As an Inbound Sales and Support Specialist, you will be responsible for handling inbound calls from customers, responding to their queries, and providing sales and support services.Responsibilities:Respond to customer inquiries and resolve...

Job OverviewMCI Careers is seeking a Contact Center Service Specialist to provide exceptional customer service and support through inbound calls, emails, and chats.Key Responsibilities:Answer inbound calls from customers and respond to their inquiries and concernsProvide product information and sales support to customersMeet or exceed performance metrics and...

About the PositionThe Inbound Customer Support Specialist role at MCI offers an exciting opportunity to join a dynamic team and contribute to delivering exceptional customer experiences. As a key member of our support team, you will be responsible for handling inbound calls, resolving customer issues, and providing timely and accurate solutions. If you have...

Job Title: Incoming Contact HandlerCompany Overview: Mass Markets is a leading provider of customer service solutions.Job Summary: We are seeking a skilled Customer Service Specialist to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Main...

Job DescriptionWe are looking for a highly motivated Inbound Call Center Specialist to join our team at Mass Markets. As a specialist, you will be responsible for handling incoming calls from customers, providing them with accurate and timely solutions to their queries.Your key responsibilities will include:Responding to customer inquiries in a professional...

Contact Center RoleWe are seeking an Inbound Call Center Representative to join our team at Mass Markets. The successful candidate will be responsible for handling inbound contacts with professionalism and efficiency.Key AccountabilitiesHandle inbound contacts with a focus on first call resolution.Collaborate with other departments to resolve complex...

**Job Description:**We are looking for a highly motivated Contact Center Agent to join our team at Mass Markets. In this role, you will be responsible for handling inbound and outbound contacts in a professional manner, ensuring first call resolution and providing excellent customer service.**Responsibilities Include:**Handling inbound and outbound calls,...

**Career Opportunities at Mass Markets**At Mass Markets, we are dedicated to providing exceptional customer service and creating opportunities for growth and development. As a Customer Service Agent, you will be part of a dynamic team that values teamwork, integrity, and respect.Key ResponsibilitiesContact Customers: Handle inbound and outbound calls,...

Role Overview">We are seeking an Inbound Customer Support Specialist to join our team at MCI Military Recruitment. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our commercial and public sector clients, ensuring that their queries are addressed promptly and professionally.">Key Requirements">To...

Key ResponsibilitiesIn this Incoming Contact Handler position, you will handle inbound contacts via phone, email, or chat. Your goal will be to resolve customer complaints and concerns efficiently, while also promoting our products and services.

What You'll Do:As an Customer Service Representative, you will be responsible for handling inbound calls, resolving customer inquiries, and ensuring timely issue resolution. You will work closely with our team to provide exceptional service to our clients and build long-term relationships with them. This is an excellent opportunity to grow your career in a...

Key ResponsibilitiesHandle inbound and outbound contacts in a courteous, timely, and professional manner.Ensure first call resolution through problems solving and effective call handling.Research systems to find missing information as applicable.Coordinate with other departments to resolve issues when needed.Accurately document and process customer claims in...

Job DescriptionThis is a unique opportunity to join our team as a Blended Call Center Representative and make a real difference in the lives of our customers. As a member of our team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and selling new products and services.Duties and ResponsibilitiesHandle...

What You'll DoYou will handle inbound and outbound contacts, ensuring a positive experience for customers. This includes researching systems to find missing information and coordinating with other departments to resolve issues.RequirementsExcellent communication and problem-solving skillsAbility to work in a fast-paced environmentIf you're looking for a...

Mass Markets is seeking a dedicated Contact Center Representative to provide top-notch customer service to our clients. As a Contact Center Representative, you will handle inbound and outbound calls, emails, and chats in a professional and timely manner.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to...