Inbound Contact Professional

Job Description: Inbound Contact Representatives at Mass Markets are responsible for providing top-notch customer service to our clients. This includes handling phone calls, emails, and chats in a professional and courteous manner.Your key responsibilities will include resolving customer complaints and concerns, answering questions about products and...

Your Key Responsibilities Handle inbound and outbound contacts in a courteous, timely, and professional manner; Listen to customers, understand their needs, and resolve customer issues; Utilize systems and technology to complete account management tasks; Document and process customer claims in appropriate systems; Follow all required scripts, policies,...

Mission-driven and innovative company seeks Sales Support Specialist to join its rapidly growing team! As a key member of our customer service department, you will play a vital role in ensuring customer satisfaction and loyalty.This is an excellent opportunity to develop your skills and expertise in sales and customer service. You will be responsible for...

Work EnvironmentAs a member of our team, you will be working in a modern and dynamic office environment.Our office is equipped with state-of-the-art technology and amenities to ensure that our employees are comfortable and productive.We offer a flexible work schedule and opportunities for professional growth and development.If you are a motivated and...

Job Summary">We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent. In this role, you will be responsible for handling inbound and outbound customer contacts, resolving issues, and providing excellent service.">Responsibilities">Provide prompt and professional responses to customer inquiries.Resolve...

What You'll DoYou will handle inbound and outbound contacts, ensuring a positive experience for customers. This includes researching systems to find missing information and coordinating with other departments to resolve issues.RequirementsExcellent communication and problem-solving skillsAbility to work in a fast-paced environmentIf you're looking for a...

Contact Center RoleWe are seeking an Inbound Call Center Representative to join our team at Mass Markets. The successful candidate will be responsible for handling inbound contacts with professionalism and efficiency.Key AccountabilitiesHandle inbound contacts with a focus on first call resolution.Collaborate with other departments to resolve complex...

**Job Description:**We are looking for a highly motivated Contact Center Agent to join our team at Mass Markets. In this role, you will be responsible for handling inbound and outbound contacts in a professional manner, ensuring first call resolution and providing excellent customer service.**Responsibilities Include:**Handling inbound and outbound calls,...

Job Title: Incoming Contact HandlerCompany Overview: Mass Markets is a leading provider of customer service solutions.Job Summary: We are seeking a skilled Customer Service Specialist to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Main...

Key ResponsibilitiesHandle inbound and outbound contacts in a courteous, timely, and professional manner.Ensure first call resolution through problems solving and effective call handling.Research systems to find missing information as applicable.Coordinate with other departments to resolve issues when needed.Accurately document and process customer claims in...

Key ResponsibilitiesIn this Incoming Contact Handler position, you will handle inbound contacts via phone, email, or chat. Your goal will be to resolve customer complaints and concerns efficiently, while also promoting our products and services.

Job DescriptionThis is a unique opportunity to join our team as a Blended Call Center Representative and make a real difference in the lives of our customers. As a member of our team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and selling new products and services.Duties and ResponsibilitiesHandle...

Mass Markets is seeking a dedicated Contact Center Representative to provide top-notch customer service to our clients. As a Contact Center Representative, you will handle inbound and outbound calls, emails, and chats in a professional and timely manner.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to...

Key Responsibilities:Handle inbound and outbound contacts in a courteous, timely, and professional mannerEnsure first call resolution through problems solving and effective call handlingResearch systems to find missing information as applicable; coordinate with other departments to resolve issues when neededThe estimated salary for this role is...

Handling inbound and outbound contacts with professionalism and courtesy;Ensuring first call resolution through effective problem-solving and communication;Researching systems for missing information as necessary;Collaborating with other departments to resolve complex issues;Documenting and processing customer claims in relevant systems;What You Can Expect...

Job OverviewMCI Careers is seeking a Contact Center Service Specialist to provide exceptional customer service and support through inbound calls, emails, and chats.Key Responsibilities:Answer inbound calls from customers and respond to their inquiries and concernsProvide product information and sales support to customersMeet or exceed performance metrics and...

About the RoleThe Contact Center Specialist is an exciting opportunity to work with a variety of clients, handling inbound calls, emails, and chats. You will provide top-notch customer service, resolve issues efficiently, and exceed customer satisfaction goals.This role requires strong problem-solving skills, a friendly demeanor, and the ability to multitask...

Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Mass Markets. In this role, you will be responsible for providing top-notch customer support and resolving customer issues efficiently.Main ResponsibilitiesCommunicate with customers via phone, email, and chat platforms;Resolve customer...

The Inbound Call Representative role at Mass Markets is an exciting opportunity to join a dynamic team and make a real impact on customer satisfaction. As a key member of our team, you will be responsible for handling inbound calls and providing solutions to customers. Your strong communication skills and problem-solving abilities will be essential in...

Job DescriptionIn this critical role, you will serve as the primary point of contact for customers, providing them with exceptional service and support. Your primary responsibilities will include handling inbound and outbound contacts, ensuring accurate and efficient resolution of customer inquiries and issues.Key Accountabilities:- Resolve customer...