IT Systems Specialist
2 weeks ago
QED Systems, LLC is seeking a dedicated IT Systems Specialist to enhance our team. This role is pivotal in ensuring the smooth operation of our Information Technology systems.
Key Responsibilities:
- Maintain the security and functionality of all IT systems utilized by laboratory personnel.
- Address end-user inquiries promptly, ensuring responses are provided within one business day.
- Manage helpdesk tickets for unresolved issues, ensuring timely resolution.
- Implement approved software updates and assist with network connectivity challenges.
- Support Information Assurance (IA) compliance through necessary scans and patches.
- Facilitate the procurement of new IT equipment as needed.
- Ensure laboratory systems meet security standards as per lab authorization requirements.
- Oversee the functionality of laboratory systems post-security measures.
- Track requests for administrative access to systems and ensure timely processing.
- Utilize C5ISR approved imaging for system setups.
- Implement Operating System (OS) configuration modifications as directed.
- Assist with account management tasks, including password resets and account creations.
- Conduct regular scans of laboratory systems not overseen by the Directorate SA/NA.
- Perform preliminary IA assessments for new technologies and provide necessary documentation for authorization.
- Automate recurring processes for efficiency in system management.
- Conduct vulnerability assessments and ensure compliance with Configuration Management protocols.
- Implement and test backup procedures for data integrity.
- Obtain necessary approvals for the use of removable media devices.
- Monitor the use of removable media in accordance with established policies.
Required Skills & Qualifications:
- Strong attention to detail with excellent communication skills, both verbal and written.
- Must hold Technical Level II (IAT-II) designation and complete all required training.
Clearance Requirement:
- Active Secret clearance is mandatory.
Educational Background:
- A Bachelor's degree in a relevant field is preferred.
- IAT Level 2 certification is required.
- A minimum of five years of relevant experience is essential.
Travel Expectations:
Minimal travel is anticipated, primarily within the continental United States.
Work Environment:
This role may be performed in various settings, including government and commercial facilities.
Physical Requirements:
Candidates must be able to:
- Work independently and communicate effectively.
- Endure extended periods of desk work and computer usage.
- Navigate stairs and operate various equipment safely.
- Lift objects exceeding 10 pounds as necessary.
Position Type:
This is a full-time position with flexible hours. Travel may occur outside of standard working hours.
Compensation & Benefits:
QED offers a competitive salary and benefits package, including:
- Paid Time Off (PTO)
- 11 Paid Holidays
- 401(k) Matching
- Comprehensive Medical, Dental & Vision Benefits
- Life Insurance and Disability Coverage
- Opportunities for Professional Development
Salary Range: The estimated salary range for this position is between $100,000 and $130,000 annually, based on experience and qualifications.
Equal Opportunity Employer:
QED Systems, LLC is committed to providing equal employment opportunities and prohibits discrimination based on any protected class.
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