IT Systems Specialist

2 weeks ago


Aberdeen Proving Ground, Maryland, United States QED Systems LLC Full time
Position Overview

QED Systems, LLC is seeking a dedicated IT Systems Specialist to enhance our team. This role is pivotal in ensuring the smooth operation of our Information Technology systems.

Key Responsibilities:

  • Maintain the security and functionality of all IT systems utilized by laboratory personnel.
  • Address end-user inquiries promptly, ensuring responses are provided within one business day.
  • Manage helpdesk tickets for unresolved issues, ensuring timely resolution.
  • Implement approved software updates and assist with network connectivity challenges.
  • Support Information Assurance (IA) compliance through necessary scans and patches.
  • Facilitate the procurement of new IT equipment as needed.
  • Ensure laboratory systems meet security standards as per lab authorization requirements.
  • Oversee the functionality of laboratory systems post-security measures.
  • Track requests for administrative access to systems and ensure timely processing.
  • Utilize C5ISR approved imaging for system setups.
  • Implement Operating System (OS) configuration modifications as directed.
  • Assist with account management tasks, including password resets and account creations.
  • Conduct regular scans of laboratory systems not overseen by the Directorate SA/NA.
  • Perform preliminary IA assessments for new technologies and provide necessary documentation for authorization.
  • Automate recurring processes for efficiency in system management.
  • Conduct vulnerability assessments and ensure compliance with Configuration Management protocols.
  • Implement and test backup procedures for data integrity.
  • Obtain necessary approvals for the use of removable media devices.
  • Monitor the use of removable media in accordance with established policies.

Required Skills & Qualifications:

  • Strong attention to detail with excellent communication skills, both verbal and written.
  • Must hold Technical Level II (IAT-II) designation and complete all required training.

Clearance Requirement:

  • Active Secret clearance is mandatory.

Educational Background:

  • A Bachelor's degree in a relevant field is preferred.
  • IAT Level 2 certification is required.
  • A minimum of five years of relevant experience is essential.

Travel Expectations:

Minimal travel is anticipated, primarily within the continental United States.

Work Environment:

This role may be performed in various settings, including government and commercial facilities.

Physical Requirements:

Candidates must be able to:

  • Work independently and communicate effectively.
  • Endure extended periods of desk work and computer usage.
  • Navigate stairs and operate various equipment safely.
  • Lift objects exceeding 10 pounds as necessary.

Position Type:

This is a full-time position with flexible hours. Travel may occur outside of standard working hours.

Compensation & Benefits:

QED offers a competitive salary and benefits package, including:

  • Paid Time Off (PTO)
  • 11 Paid Holidays
  • 401(k) Matching
  • Comprehensive Medical, Dental & Vision Benefits
  • Life Insurance and Disability Coverage
  • Opportunities for Professional Development

Salary Range: The estimated salary range for this position is between $100,000 and $130,000 annually, based on experience and qualifications.

Equal Opportunity Employer:

QED Systems, LLC is committed to providing equal employment opportunities and prohibits discrimination based on any protected class.



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