Senior Logistics Operations Leader

2 weeks ago


Fishkill, New York, United States Ozark CSCMP Full time

Position Overview:

The Senior Operations Manager will provide strategic direction and leadership to the operational team, ensuring that customer needs are effectively met while aligning with organizational goals. This role requires a professional demeanor while facilitating solutions that uphold all contractual commitments.

Key Responsibilities:

Team Leadership:

  • Ensure supervisors comprehend how their roles contribute to the broader business objectives.
  • Recruit and onboard associates up to the supervisory level, conducting exit interviews as necessary.
  • Foster team engagement by recognizing achievements and promoting a culture of pride in meeting goals.
  • Develop direct reports through targeted training and succession planning initiatives.

Operational Excellence:

  • Engage daily with local customers to grasp their evolving needs.
  • Leverage the team to pinpoint operational enhancements in areas such as route optimization and inventory management.
  • Collaborate with other operational sites to exchange best practices and optimize resource utilization.

Financial Management:

  • Formulate and implement the annual financial and operational strategy.
  • Oversee operations to ensure alignment with business plan objectives.
  • Identify and address discrepancies in operational metrics and financial performance.
  • Ensure timely and accurate customer billing and payroll processes.

Safety Compliance:

  • Monitor and enhance workplace safety metrics.
  • Ensure all associates are aware of their safety responsibilities.
  • Proactively identify and rectify unsafe conditions and practices.
  • Maintain compliance with regulatory standards and internal policies.

Customer Experience and Growth:

  • Implement processes to track and demonstrate value delivered to customers.
  • Identify and pursue profitable business opportunities.
  • Utilize metrics to enhance customer efficiencies and achieve cost reductions.

Asset Management:

  • Enhance fleet utilization and fuel efficiency.
  • Contribute to equipment specifications during startup and renewal phases.
  • Build strong relationships with local vendors and partners.

Qualifications:

  • Minimum of 5 years of experience in logistics and supply chain management.
  • At least 3 years of managerial or supervisory experience.
  • High School diploma or equivalent; Bachelor's degree in Business or Supply Chain Management preferred.
  • Proficient in Microsoft Office Suite.
  • Strong communication and organizational skills are essential.
  • Willingness to travel as required.

Physical Requirements:

  • Ability to perform essential functions of the job, including reading, verbal communication, and physical tasks.
  • Must be able to lift and/or move up to 25 lbs.

This position is integral to our operational success and requires a commitment to excellence and safety.



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