Healthcare Operations Supervisor

1 week ago


Fishkill, New York, United States UnitedHealth Group Full time

Opportunities with UnitedHealth Group provide a chance to impact the lives of individuals seeking care across various locations. Collaborate with advanced technology and dedicated colleagues who share a commitment to enhancing patient well-being. Become part of a vibrant healthcare organization and experience the essence of Caring. Connecting. Growing together.

The primary role of the Clinical Operations Manager is to deliver prominent, on-site leadership across multiple specialty areas, including Allergy, Ophthalmology, Neurology, Pulmonology, Endocrinology, Nephrology, and Rheumatology. You will engage closely with Providers, Nursing, Service Line, Support Services, and Revenue Cycle leaders to assess, enhance, and elevate provider and employee engagement, service excellence, clinical quality, care environment, and financial outcomes within the designated locations. This position is crucial for facilitating the local implementation of practice-wide improvement initiatives.

This role necessitates travel throughout the service area to cultivate relationships and promote quality care. Ideal candidates may be situated anywhere within the service area, with preferred locations enhancing access to various facilities.

Key Responsibilities:

  • Exhibit visible, supportive leadership for Providers, Staff, and Patients
  • Enhance Provider and Employee Engagement
  • Elevate Clinical Quality
  • Ensure adherence to regulatory standards
  • Foster Service Excellence
  • Optimize Financial Performance
  • Act as a representative of UnitedHealth Group within the local community

Competency Requirements:

  • Human Capital Management: Develops and manages workforce aligned with organizational objectives, budgetary considerations, and staffing needs
  • Work Management: Holds self and others accountable for achieving measurable, high-quality, timely, and cost-effective results
  • Financial Management: Formulates and oversees annual operational and capital budgets for the area of responsibility

Performance will be acknowledged and rewarded in an environment that challenges you while providing clear guidance on achieving success in your role, alongside opportunities for development in other areas of interest.

Required Qualifications:

  • Graduate of an accredited nursing program
  • Active, unrestricted RN license in the state of NY
  • 3+ years of experience in a multi-specialty practice setting, with at least 2 years in a leadership capacity
  • Proven track record of success in a leadership role
  • Exceptional communication skills with the ability to navigate challenging situations with staff

Preferred Qualifications:

  • Proficient in Computer Skills (EMR, Outlook, Word, Excel)

Compensation Information: The salary range for this position is competitive and based on various factors, including local labor markets, education, work experience, and certifications. UnitedHealth Group adheres to all applicable minimum wage laws. In addition to salary, a comprehensive benefits package is offered, including incentive and recognition programs, equity stock purchase options, and retirement contributions (subject to eligibility requirements).

At UnitedHealth Group, our mission is to assist individuals in leading healthier lives and to enhance the health system for everyone. We believe in equitable access to health for all individuals, regardless of race, gender, sexuality, age, location, or income. We are dedicated to addressing health disparities and improving health outcomes, reflecting our commitment to diversity and inclusion.

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group maintains a drug-free workplace. Candidates are required to pass a drug test prior to commencing employment.



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