Customer Care Sales Representative
1 week ago
Massage Envy Franchising, LLC
Are you driven by a desire to assist others? At Massage Envy Franchising, LLC, we empower and motivate you to excel while collaborating to enhance the well-being of our clients.
As a cohesive unit, we are dedicated to providing an outstanding experience and expanding our member community to support more individuals on their wellness journey.
Compensation and Benefits:
Base salary starting at $15+/hour along with a Competitive Commission Structure
Full-time employees are eligible for our comprehensive benefits package, which includes Medical Insurance with a substantial monthly employer contribution, Vision and Dental Insurance, and Aflac options
Paid time off for full-time staff
Employee referral bonus program
Employee Assistance Program
Flexible scheduling to promote a healthy work/life balance
Extensive training on products and services
A complimentary massage, skincare, or stretch service each month
20-30% discount on all products
Ideal Candidates:
Possess a high school diploma (or equivalent) and prior experience in retail, sales, or front desk roles (preferred)
Exhibit critical thinking skills with proficient computer abilities and the capacity to multitask
Demonstrate excellent interpersonal skills and the ability to build positive relationships with clients
Support the concept of total body care with a general understanding of massage and skincare services
Daily Responsibilities:
Deliver exceptional customer service and ensure every client feels valued and appreciated
Promote the significance of Total Body Care by informing clients about new and enhanced services, selling the Massage Envy Wellness Program, scheduling future appointments, and encouraging retail purchases based on service provider recommendations
Facilitate clinic operations by welcoming clients, arranging services, handling phone inquiries, responding to emails, addressing questions, and maintaining cleanliness
Assist in growing and retaining a client base through in-person and phone/email outreach
Culture & Support:
Trained leadership committed to YOUR success
Award programs (such as Sales Associate of the Year)
A supportive community that values individuality and knowledge sharing
If you are ready to be part of a thriving community with experienced professionals who share your passion, we look forward to meeting you.
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