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Patient Services Coordinator

2 months ago

Philadelphia, Pennsylvania, United States Pediatric Dental Associates Full time
About the Role

We are seeking a highly motivated and customer-focused Patient Services Representative to join our team at Pediatric Dental Associates. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and families.

Key Responsibilities
  • Provide Exceptional Patient Care: Greet patients and families with a warm and welcoming smile, providing prompt and respectful service throughout their visit.
  • Serve as a Liaison: Act as a liaison between patients and support staff, preparing patient charts, and maintaining accurate and organized records.
  • Manage Front Office Operations: File and scan medical documents, verify patient information, and schedule appointments with ease.
  • Communicate Effectively: Provide clear and concise communication with patients, families, and staff, ensuring a seamless experience from check-in to check-out.
  • Maintain a Clean and Organized Environment: Clean and maintain the front office work area, ensuring a safe and healthy environment for patients and staff.
Requirements
  • Motivated and Customer-Focused: A passion for delivering exceptional patient care and a commitment to providing a positive experience for our patients and families.
  • Experience in a Medical or Dental Setting: Previous experience working in a front desk or patient services role in a medical or dental practice is preferred.
  • Strong Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and staff.
  • Attention to Detail: A high level of accuracy and attention to detail, with the ability to maintain organized records and files.
About Us

Pediatric Dental Associates is a thriving pediatric dental practice with a reputation for providing exceptional patient care and a supportive work environment. We are committed to creating a foundation of optimal oral health for every child and a supportive atmosphere for every team member.