Patient Services Coordinator
1 week ago
We are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Temple Health. As a Patient Services Representative, you will play a critical role in ensuring the smooth operation of our department, providing exceptional customer service to patients, families, and visitors, and supporting the efficient delivery of healthcare services.
Key Responsibilities- Register patients, collect demographic and insurance information, and verify patient identities
- Schedule appointments, procedures, and tests, and coordinate with healthcare providers and staff
- Process preauthorization requests, collect copays and account balance payments, and manage patient accounts
- Scan documents into electronic medical records (EMR) and maintain accurate and up-to-date patient records
- Provide excellent customer service, responding to patient inquiries, resolving issues, and escalating concerns as needed
- Collaborate with healthcare teams to ensure seamless communication and coordination of patient care
- High School Diploma or equivalent required; certification and licensure may be preferred
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment, prioritize tasks, and manage multiple responsibilities
- Proficiency in electronic medical records (EMR) systems and other software applications
Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. We are committed to providing exceptional patient care, innovative treatments, and compassionate service to our patients and their families.
As a member of our team, you will have the opportunity to work with a diverse group of healthcare professionals, contribute to our mission of delivering high-quality patient care, and grow your skills and career in a supportive and collaborative environment.
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Philadelphia, Pennsylvania, United States Penn Medicine Full timePatient Services Coordinator Job DescriptionPenn Medicine is a leading academic medical center dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. As a Patient Services Coordinator, you will play a critical role in supporting the delivery of high-quality care and...
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