Customer Accounts Advisor

1 month ago


VISALIA, United States Aarons Full time

The salary range for this role is $17.00 to $18.00. This position is also eligible for incentive pay based on performance.

 

Customer Account Advisor

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. 

Skills for Success  
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. 

The Work  

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone 
  • Sell customers on the benefits of timely lease agreement renewal payments 
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals 
  • Assist with merchandise returns and guest deliveries as directed by management 
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned 
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily 
  • Load, secure and protect product in company vehicle 
  • Safely operate company vehicle 
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management 

Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail/customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills

 

Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.



  • Visalia, California, United States Midas VISALIA 2277 Full time

    Job OverviewMidas VISALIA 2277 is seeking an experienced Service Advisor to lead our team in delivering exceptional customer service.

  • Service Advisor Writer

    5 months ago


    Visalia, United States A-PLUS AUTOMOTIVE Full time

    HERE WE GROW AGAIN!!!Kolben Auto Care is currently seeking an experienced Service Advisor to join our team!Kolben Autocare Service Advisors are essential team members. They are the face of the shop and the client's' main point of contact throughout the repair/maintenance process. We service our clients with honesty and integrity, working as a partner to...

  • Accounting Manager

    2 weeks ago


    Visalia, United States All's Well Full time

    Job DescriptionJob DescriptionJob description: Accounting Manager $92k - $146k/yr Visalia, CA Full-Time Direct Hire All’s Well Healthcare Staffing has partnered with a highly respected network of General Health Services centers in the Visalia, CA area in search of an Accounting Manager who is looking for a new opportunity. The ideal candidate is someone...

  • Accounting Specialist

    1 month ago


    Visalia, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for an Accounting Specialist in Visalia, California. As an integral part of our team, your role will revolve around the maintenance of Utility Billing records, account information, and handling various accounting tasks.Responsibilities:• Efficiently process customer...


  • Visalia, California, United States PrideStaff - Visalia, CA Full time

    Job SummaryThe Accounts Receivable Specialist will play a crucial role in ensuring the AR Department meets its efficiency and customer satisfaction goals. This position requires strong analytical and problem-solving skills to analyze issues and develop effective solutions.About the RoleThis highly important position is responsible for day-to-day billing...


  • Visalia, California, United States PrideStaff - Visalia, CA Full time

    PrideStaff - Visalia, CA is currently looking for an Accounts Receivable Professional to join their team. In this role, you will be responsible for processing accounts payable invoices using purchase orders and good receipts, as well as performing other duties related to accounts receivable.Key ResponsibilitiesProcess accounts payable invoices using purchase...


  • Visalia, California, United States PrideStaff - Visalia, CA Full time

    PrideStaff - Visalia, CA Job Title: Accounts Payable Specialist**Job Description:**We are seeking a highly organized and detail-oriented Accounts Payable Specialist to join our team at PrideStaff - Visalia, CA. In this role, you will be responsible for processing accounts payable invoices using purchase orders and good receipts.The ideal candidate will have...


  • Visalia, California, United States Graybar Full time

    Role OverviewThis position is a key contact and liaison for customers to ensure their total satisfaction.Main ResponsibilitiesInteract with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.Handle incoming and outgoing customer calls and written correspondence in a...


  • Visalia, California, United States Graybar Full time

    At Graybar, we are seeking a talented Customer Service Representative to join our team. As a key contact and liaison for customers, you will be responsible for ensuring their total satisfaction. Your interactions with customers will involve entering orders, handling requests, and providing timely, professional, and courteous support.You will ensure every...


  • Visalia, California, United States PrideStaff - Visalia, CA Full time

    Job OverviewWe are seeking an experienced Accounting Specialist to join our team at PrideStaff in Visalia, CA. This is a great opportunity for individuals who want to utilize their accounting skills in a fast-paced environment.Estimated Salary: $55,000 - $65,000 per yearResponsibilitiesCompile financial data and compute charges accuratelyTrack and record...


  • Visalia, California, United States Graybar Full time

    Company OverviewAt Graybar, we believe that our employees are the heart and soul of our company. We strive to create a collaborative environment where our team members can grow, learn, and make a difference in an ever-changing world.SalaryThe expected salary for this position is $24.50 per hour, depending on experience.Job DescriptionWe are seeking a...


  • Visalia, United States PrideStaff Full time

    Essential Duties and Responsibilities: Processes sales orders in SAP, updates as necessary Maintains customer digital files Helps with the organization and running of administrative operations. Completes all safety-training programs and follows all safety procedures Keeps office organized and assists associates in ways that optimizes procedures. Sorts and...


  • Visalia, United States PrideStaff Full time

    Essential Duties and Responsibilities:                                                                                Processes sales orders in SAP, updates as necessary                                        Maintains customer digital files              ...


  • Visalia, California, United States Graybar Full time

    We are excited to announce the opportunity to become a part of our dynamic team as a Customer Service Representative. This role offers the chance to make a real difference in the lives of our customers, providing them with exceptional service and support.You will serve as a key contact and liaison for customers, ensuring their total satisfaction through...


  • Visalia, California, United States Western Milling Full time

    OverviewThis position is responsible for providing administrative and customer support to the Divisional Controller, Commercial Feed. The successful candidate will be involved in accurate and timely entry of items received, product manufacturing and inventory reconciliation. Additionally, they will bill customers for products and/or services and assist the...


  • Visalia, United States PrideStaff Full time

    Essential Duties and Responsibilities: Processes sales orders in SAP, updates as necessary Maintains customer digital files Helps with the organization and running of administrative operations. Completes all safety-training programs and follows all safety procedures Keeps office organized and assists associates in ways that optimizes procedures. Sorts and...


  • Visalia, California, United States Ulta Beauty Full time

    About Ulta BeautyUlta Beauty is a leading beauty retailer that offers a wide range of products from top brands. As a Specialty Beauty Advisor, you will be working in a dynamic environment where you will have the opportunity to build strong relationships with customers and provide them with exceptional service.


  • Visalia, California, United States Midas VISALIA 2277 Full time

    Job SummaryMidas VISALIA 2277 is seeking a highly motivated and organized Service Advisor and Office Assistant to join our team. In this role, you will be responsible for providing top-notch customer service, managing day-to-day operations, and ensuring the smooth flow of services.Key ResponsibilitiesGreet customers and provide a warm welcomeListens to...

  • Office Representative

    4 months ago


    Visalia, United States Nate Wingert - State Farm Agent Full time

    Position OverviewI am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your business leadership skills,...


  • Visalia, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a part time contract for a Full Charge Bookkeeper. This role is located in Visalia, California and will involve managing finance requirements and maintaining accurate financial records. Responsibilities • Accurately and promptly process customer credit applications • Keep reliable customer credit records•...