Customer Service Liaison
20 hours ago
This position is a key contact and liaison for customers to ensure their total satisfaction.
Main Responsibilities- Interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.
- Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues.
- Taking an active role in selling Graybar goods and services on inbound calls.
- Providing support on product selection and application.
- A passion for delivering exceptional customer service.
- Strong communication skills to effectively handle a variety of customer situations.
- Ability to work in a fast-paced environment and meet deadlines.
- 2+ years experience preferred.
- High School education required, 2 year or 4 year degree preferred.
The estimated salary range for this position is $24.50 per hour, depending on experience. As a full-time employee, you will accrue THREE weeks of vacation during your first 12 months and have access to a comprehensive benefits package including medical insurance, dental insurance, vision plan, life insurance, flexible spending accounts, disability benefits, profit sharing plan, 401(k) savings plan, paid vacation, sick days, and holidays.
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