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Customer Service Representative

1 month ago

Visalia, United States PrideStaff Full time
Essential Duties and Responsibilities:

  • Processes sales orders in SAP, updates as necessary
  • Maintains customer digital files
  • Helps with the organization and running of administrative operations.
  • Completes all safety-training programs and follows all safety procedures
  • Keeps office organized and assists associates in ways that optimizes procedures.
  • Sorts and distributes communications in a timely manner.
  • Creates and updates records ensuring accuracy and validity of information.
  • Coordinates with other departments to ensure compliance with established policies.
  • Maintains trusting relationships with suppliers, customers and colleagues.
  • Performs receptionist duties when needed.
  • Accurately inputs data into time-keeping system (Kronos).
  • Use SAP accounting system.
  • Enhances organization's reputation by accepting ownership for accomplishing new and different requests.
  • Other duties as assigned.

General Responsibilities and Skills: Subject to Change

  • Ability to handle numerous and challenging projects simultaneously (multi task)
  • Ability to develop effective relationships with Company personnel and customers
  • Ability to act all times professionally and respectfully toward co-workers and third parties with whom the Company does business
  • Maintain consistency in work habits and interactions with co-workers and third parties.
  • Maintain dependability standards set by management.
  • Maintain regular attendance and excellent punctuality.
  • Comply with all Company and departmental policies and procedures; alert management to ethical violations
  • Interact face-to-face, by phone or by electronic means with member packinghouses, co-workers, team members, management and other Company personnel on a daily basis to accomplish duties and responsibilities
  • Communicate well with others in accomplishing assigned tasks/functions.
  • Work collaboratively with others
  • Cope well with pressure.
  • Be service oriented
  • Act with honesty and integrity toward the Company, its employees and customers

Compensation / Pay Rate (Up to): $18.00 - $20.00Learn More