Biomedical Services Coordinator

2 weeks ago

Norcross, United States Agiliti Health, Inc. Full time
Job Description:

The Technical Services Coordinator oversees and coordinates the biomedical and field service technicians assigned to a designated location, ensuring that medical equipment at the office and customer locations is timely and cost-effectively inspected, repaired and maintained. The Technical Services Coordinator ensures that accurate and detailed equipment records are kept, assists in growing technical services revenue and supports key daily office functions. The Technical Service Coordinator who works at a district office location also assists in managing the supply inventory and ensuring the accuracy and timeliness of customer billing functions.

Knowledge and Physical Requirements

• Associate's degree in an Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training required; Bachelor's degree preferred.

• At least 1 year of technical experience.

• Knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers and medical equipment manufacturers.

• Medical equipment preventive maintenance, repair and handling experience. Able to read and understand technical manuals and electric/pneumatic schematics.

• Demonstrated competency to perform operational verification procedures, preventive maintenance and repair service on various equipment.

• Proficient in the use of test equipment.

• Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint).

• Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required.

• Valid driver's license.

• Able to lift and/or push 75 pounds.

Behavioral Skills (How the jobholders must conduct themselves with other people.)

• Possesses quality orientation with a "get it right the first time" attitude.

• Complies with patient privacy laws in all matters.

• Effectively builds credibility and trust with customer administration, clinicians and staff.

• Maintains and projects confidence, enthusiasm and a professional image.

• Flexible, coachable.

• Demonstrates strong communication and presentation skills (listening, writing and speaking).

• Demonstrates team orientation and shows respect for others.

• Proactive and self-directed.

• Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations.

• Organized; prioritizes to meet deadlines.

• Customer-focused; willing to go above and beyond.

Practical Skills (Tasks that the job holder must be able to do and demonstrate.)

• Participates and partners with key staff members to promote revenue growth, cost containment and expansion of services with existing and potential customers.

• Understands and uses effective conflict resolution skills, e.g., identifies and resolves customer, employee and service concerns, discrepancies and disagreements.

• Knowledgeable about business information and its inventory and billing systems.

• Maintains compliance with International Organization for Standardization (ISO) regulations, if applicable.

• Manages requisitions, parts and supply inventory and purchase orders.

• Completes required documentation, reports and updates to support business.

• Possesses knowledge of, and can articulate, policies and procedures.

• Ensures accurate documentation is completed in a timely manner to meet regulatory compliance needs.

• Provides focus and helps establish priorities for technical team.

• Ensures equipment incidents, recalls, upgrades and modifications are completed in compliance with directives and documented accordingly.

• Coordinates and trains technical services technicians. Provides cross and lateral training, emphasizing continuous improvement and teamwork, and provides on-going feedback with focused action steps for areas of improvement.

• Holds self and other technical services technicians accountable for completion of assignments.

• Maintains performance expectations to support operational budget.

• Proactively manages continuous improvement opportunities and initiatives.

• Performs other assigned duties.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

If you require assistance with your application, please contact recruiting@agilitihealth.com.

Primary Job Location:

Atlanta District/COE

Additional Locations (if applicable):

Job Title:

Technical Services Coordinator

Company:

Agiliti

Location City:

Norcross

Location State:

Georgia

  • Biomedical Services Coordinator

    4 days ago

    Norcross, United States Agiliti Full time

    Elevate Your Career as a Biomedical Equipment Technician Coordinator in Atlanta, GA!Who We Are: At Agiliti, we transform lives with every interaction. As a nationwide team of passionate medical equipment management experts, we ensure that quality medical equipment is always available for effective patient care. We celebrate diversity and value unique...

  • Biomedical Services Coordinator

    5 days ago

    Norcross, United States Agiliti Full time

    Elevate Your Career as a Biomedical Equipment Technician Coordinator in Atlanta, GA!Who We Are: At Agiliti, we transform lives with every interaction. As a nationwide team of passionate medical equipment management experts, we ensure that quality medical equipment is always available for effective patient care. We celebrate diversity and value unique...

  • Service Coordinator

    2 months ago

    Norcross, United States Automotive & Carwash Equipment Services Full time

    Job DescriptionJob DescriptionWe are seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsSchedule and coordinate service callsTroubleshoot and resolve product issues and...

  • Service Coordinator

    2 weeks ago

    Norcross, United States EnerSys Delaware, Inc. Full time

    EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power...

  • Service Coordinator

    2 months ago

    Norcross, United States D.H. Pace Company, Inc. Full time

    Job DescriptionJob DescriptionOverhead Door Company of Atlanta™, a DH Pace Company, Inc., is seeking to hire a Service Coordinator who will effectively coordinate field employees to provide service to the customer’s satisfaction. This is a great opportunity for anyone looking for a foot in the door in operations management. If you have experience with...

  • Service Coordinator

    2 months ago

    Norcross, United States D.H. Pace Company, Inc. Full time

    Job DescriptionJob DescriptionOverhead Door Company of Atlanta™, a DH Pace Company, Inc., is seeking to hire a Service Coordinator who will effectively coordinate field employees to provide service to the customer’s satisfaction. This is a great opportunity for anyone looking for a foot in the door in operations management. If you have experience with...

  • Service Operations Coordinator

    2 weeks ago

    Norcross, Georgia, United States D.H. Pace Company, Inc. Full time

    Position OverviewD.H. Pace Company, Inc. is in search of a Service Operations Coordinator to proficiently manage field personnel, ensuring exceptional service delivery to our clients. This role presents an excellent opportunity for individuals aspiring to enter the realm of operational management. Candidates with backgrounds in project coordination,...

  • Service Operations Coordinator

    2 weeks ago

    Norcross, Georgia, United States Ingersoll Rand Full time

    Company Overview:Ingersoll Rand is dedicated to fostering a diverse workforce that mirrors the communities we serve. We are proud to be an equal opportunity employer, ensuring that all qualified candidates receive fair consideration for employment regardless of age, ancestry, color, gender identity, marital status, national origin, physical or mental...

  • Service Operations Coordinator

    2 weeks ago

    Norcross, Georgia, United States D.H. Pace Company, Inc. Full time

    Position SummaryD.H. Pace Company, Inc. is seeking a proficient Service Operations Coordinator to effectively manage field personnel and ensure exceptional service delivery. This position is ideal for individuals with a keen interest in operational efficiency and management. Candidates with backgrounds in project coordination, scheduling, dispatching,...

  • Guest Services Coordinator

    2 weeks ago

    Norcross, Georgia, United States J. Alexander's Restaurants Full time

    IMMEDIATE OPENING GUEST SERVICES COORDINATOR J. Alexander's Restaurant is a modern American dining establishment, celebrated for its daily crafted wood-fired dishes. We are committed to delivering exceptional food and service within the hospitality sector, while nurturing a culture that emphasizes diligence, attention to detail, and an unparalleled...

  • Service Coordinator

    1 week ago

    Norcross, Georgia, United States D.H. Pace Company, Inc. Full time

    Job SummaryD.H. Pace Company, Inc. is seeking a skilled Service Coordinator to coordinate field employees and provide top-notch service. This role offers a great opportunity for those interested in operations management.Key Responsibilities:Coordinate technicians' schedules for customer job sitesEnsure accurate work orders and picking lists are provided to...

  • Medical Equipment Management Supervisor

    2 weeks ago

    Norcross, Georgia, United States Agiliti Health Full time

    Job Overview:About UsAt Agiliti Health, we understand that every interaction can significantly impact lives. As a nationwide leader in medical equipment management, we are dedicated to supporting healthcare facilities by ensuring that essential medical devices are available when and where they are needed for optimal patient care. We embrace diversity and...

  • Property Services Coordinator

    2 weeks ago

    Norcross, Georgia, United States InTown Suites Full time

    Property Services Coordinator - Complimentary Accommodation/Weekly CompensationJob Category: Guest Services Requisition Number: PROPE04580Job OverviewPosition Summary:The Property Services Coordinator plays a crucial role in ensuring a pleasant, secure, and tranquil environment for our guests. This individual acts as the primary emergency contact for the...

  • Intake Office Coordinator

    1 week ago

    Norcross, Georgia, United States Lisinski Law Firm Full time

    About Lisinski Law FirmWe are a dedicated immigration law firm committed to providing solutions to our clients' most challenging cases. Our mission is to keep families together in the United States, no matter the obstacles.Job SummaryWe are seeking a highly organized and detail-oriented Intake Office Coordinator to join our team. As an Intake Office...

  • Client Service Coordinator

    2 weeks ago

    Norcross, Georgia, United States Equipment Full time

    Position: ReceptionistLocation: Norcross, Georgia, USARequirements:No prior experience necessary.Comprehensive training will be provided.Job Overview:Category: Customer ServiceIndustry: EquipmentEmployment Type: Full TimeWe are seeking a dedicated receptionist to join our team. The ideal candidate will possess bilingual skills in English and Spanish, along...

  • Clinical Services Coordinator

    5 days ago

    Norcross, Georgia, United States GeorgiaGov Full time

    **Job Summary**At GeorgiaGov, we are committed to providing high-quality mental health services to individuals, youth, and families. As a Behavioral Health Clinician, you will play a critical role in promoting overall health and quality of life through evidenced-based therapies and medication management.**Key Responsibilities:**Perform psychosocial...

  • Donor Services Coordinator

    2 days ago

    Norcross, Georgia, United States The Salvation Army USA Southern Territory Full time

    Job SummaryThe Salvation Army USA Southern Territory is seeking a highly skilled and detail-oriented Donor Services Specialist to join our team. As a key member of our Resource Development department, you will be responsible for providing administrative support, maintaining databases, and conducting research to support our fundraising efforts.Key...

  • Operations Coordinator

    2 months ago

    Norcross, United States Atlanta Design Group Full time

    Job DescriptionJob DescriptionAtlanta Design Group, Inc. (ADG) headquartered in Norcross, GA has an immediate opening for an Operations Coordinator working in our Operations Department reporting to the Director of Operations. ADG is a full-service interior design support company comprised of specialized brands catering specifically to Interior Designers,...

  • Project Coordinator

    1 month ago

    Norcross, United States D.H. Pace Company, Inc. Full time

    Job DescriptionJob DescriptionDH Pace Company aspires to hire an Entry-Level or Experienced Construction Project Coordinator who will specialize in doors, frames, and hardware in our Entry Door Systems division. This position is located in Peachtree Corners, GA! As a Project Coordinator, you will ensure project objectives are met by specified date and within...

  • Maintenance Project Coordinator

    2 weeks ago

    Norcross, Georgia, United States Sidel Full time

    Maintenance Project Coordinator Contract Type Permanent Country United States Location Norcross Your Opportunity Sidel is in search of a Maintenance Project Coordinator to oversee service agreements across North America. In this capacity, you will be tasked with managing service contracts, ensuring timely and comprehensive delivery...