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Service Coordinator
2 months ago
We are seeking a Service Coordinator to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Schedule and coordinate service calls
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Finalize service calls or product orders and invoice them to the customers
Qualifications:
- Previous experience in customer service, sales, or other related fields desired
- Must have experience using computers, specifically Google Chrome browser
- A desire to stay organized
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Basic knowledge of business is desired
- Work well with inner office staff
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Service Coordinator
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Service Coordinator
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