Service Coordinator

2 months ago


Norcross, United States Automotive & Carwash Equipment Services Full time
Job DescriptionJob Description

We are seeking a Service Coordinator to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Schedule and coordinate service calls
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Finalize service calls or product orders and invoice them to the customers

Qualifications:

  • Previous experience in customer service, sales, or other related fields desired
  • Must have experience using computers, specifically Google Chrome browser
  • A desire to stay organized
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Basic knowledge of business is desired
  • Work well with inner office staff
Company DescriptionAutomotive & Carwash Equipment Services (ACES) - a division of Carnett’s Management Company - is an industry leader in the automotive and carwash equipment industries. We offer turnkey systems installation and equipment maintenance services for a nationwide customer base. We are truly experts in our field and pride ourselves on our customer focus, design expertise along with the highest skilled and most professional field installation teams.Company DescriptionAutomotive & Carwash Equipment Services (ACES) - a division of Carnett’s Management Company - is an industry leader in the automotive and carwash equipment industries. We offer turnkey systems installation and equipment maintenance services for a nationwide customer base. We are truly experts in our field and pride ourselves on our customer focus, design expertise along with the highest skilled and most professional field installation teams.
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