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Director of E-commerce

4 months ago

Irving, United States Matheson Tri-Gas Full time

JOB SUMMARY

The Director of Ecommerce is responsible for driving the
Matheson's online sales growth, enhancing the customer experience, and
maximizing the company's ecommerce capabilities. This position plays a crucial
role in shaping the company's ecommerce strategy and ensuring its successful
implementation. Successful
implementation to include B2B and B2C sales of hard-goods, safety and spec gas
equipment products.

ESSENTIAL FUNCTIONS

Strategy Development: Develop and execute the overall ecommerce strategy for the company, aligning it
with the organization's goals and objectives.

Team Management: Lead and manage a team of ecommerce professionals, including ecommerce customer
service team, analysts, and developers, to ensure the successful implementation
of ecommerce initiatives.

Website
Management: Oversee the development and maintenance of the company's
ecommerce website, ensuring optimal functionality, user experience, and
customer satisfaction.

Sales and Revenue
Growth: Drive sales and revenue growth through effective ecommerce
strategies, including online marketing, promotions, pricing, and product
assortment.

Customer
Experience: Continuously improve the customer experience on the ecommerce
platform, ensuring a seamless and personalized shopping experience.

Analytics and
Reporting: Utilize data and analytics to measure and optimize the
performance of the ecommerce platform, identifying trends, opportunities, and
areas for improvement.

Vendor Management: Manage relationships with ecommerce technology vendors, ensuring the selection
of appropriate tools and platforms that support the company's ecommerce goals.

Cross-functional
Collaboration: Collaborate with other departments, such as marketing, operations,
and IT, to ensure alignment and integration of ecommerce initiatives with
overall business strategies.

Budgeting and
Financial Management: Develop and manage the ecommerce budget, ensuring
efficient allocation of resources and achieving financial sales targets.

Required
for All Jobs

*

Performs other duties as assigned

*

Complies with all policies and
standards

QUALIFICATIONS



Education

Education
Level

Education
Details

Req/

Pref

Bachelor's Degree

Business administration, marketing or information technology

Required

Master's Degree Business administration or related field

Relevant certifications in ecommerce, digital marketing, or related fields (optional)
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)

Work
Experience

Experience

Experience
Details

Required/

Preferred

7-9 years

1-3 years

7-9 years

4-6 years

4-6 years

1-3 years

EXPERIENCE & TECHNICAL KNOWLEDGE

10+ years' experience in ecommerce
Website development and optimization of ecommerce platforms such as Magento
Understanding of content management systems, web analytical tools, and digital marketing technologies
Familiarity with coding languages, web design principles, and user experience (UX) optimization
Management of online sales channels to include implementation of digital marketing campaigns and utilization of analytics to drive business growth

Licenses
and Certifications

Licenses/Certifications

Licenses/Certification
Details

Time
Frame

Required/

Preferred



PHYSICAL
DEMANDS/WORKING CONDITIONS

Physical Demands Category:



Physical
Demands

A thorough completion of this
section is needed for compliance with legal standards such as the Americans
with Disabilities Act. The physical requirements described here are
representative of those that must be met by an employee to successfully
perform the essential functions of this job.

Physical
Demand

N/A

Rarely

Occasionally

Frequently

Constantly

Weight

Stationary Position

Move/Traverse

Stationary Position/Seated

Transport/Lifting

Transport/Carrying

Exerting Force/Pushing

Exerting Force/Pulling

Ascend/Descend

Balancing

Position Self/Stooping

Position Self/Kneeling

Position Self/Crouching

Position Self/Crawling

Reaching

Handling

Grasping

Feeling

Communicate/Talking

Communicate/Hearing

Repetitive Motions

Coordination





Travel
Requirements

Estimated Amount

Brief
Description





Mental
Demands

Working Condition

NA

Rarely

Occasionally

Frequently

Constantly

Matheson is an Equal Opportunity Employer that
complies with the laws and regulations set forth under EEOC.. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability or protected
veteran status. EOE AA
M/F/VET/Disability