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Technical Support Rep

1 month ago

Tempe, United States Global Channel Management Full time

Technical Support Rep needs 3 years' work experience as an IT or Desktop Support Technician

Technical Support Rep requires:

•Bachelor's degree in Information Technology or Computer Science

•3 years' work experience as an IT or Desktop Support Technician

•Familiarity with networking systems and protocols.

•Knowledge of remote desktop support systems including TeamViewer.

•

Technical Support Rep duties:

•Provide exceptional customer service in person, via phone and email as appropriate.

•Resolve help desk issues including troubleshooting hardware and software issues.

•Perform user administration duties.