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Account Manager

2 months ago

Byron, United States Taylor Communications Full time

Let Us Power Your Potential Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you. Ready to reach your potential? It's time to look at Taylor. Your Opportunity:Taylor Print & Visual Impressions, a division of Taylor Corporation, is looking for an Account Manager to join their team in Byron, MN Your Responsibilities: Provide customer with positive, consultative, service-based experiences that meet or exceed expectations Conduct customer contract review, ensuring customer expectations are met and account for required job information, gather missing information from customer as needed Enter jobs into system according to standard operating procedures Monitor jobs throughout the production process and update customers as needed Write purchase orders and manage external production Coordinate shipping of materials, components, and finished products Maintains favorable relationships with customers and suppliers Ability to resolve customer issues/problems Able to provide product recommendations and creative ideas for customer events to increase sales Prepare sales forecasts, quotes and negotiations You Must Have: Bachelor's degree and/or 3 years of experience in the field or in a related area Experience in a business-to-business (B2B) Customer Service or Account Manager role Proficiency in Word, Excel, Outlook and PowerPoint We Would Also Prefer: Project management skills Excellent verbal and written communication Strong math aptitude Able to troubleshoot and resolve problems Ability to multi-task Strong organizational skills and attention to detail Marketing and sales skills a plus - must be able to provide creative ideas to customers for events About Taylor Corporation One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay. The Employer retains the right to change or assign other duties to this position. Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled. Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity