Customer Service Account Representative

7 days ago

Byron, United States Taylor Corporation Full time

Come Work with Us

Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul.

Ready to build a career? It's time to look at Taylor.

Your Opportunity: Taylor Print Impressions, previously known as Curtis 1000, is looking for a newCustomer Service Account Representative to join the team in Byron, MN You will play an important role in ensuring our customers are taken care of and the company is well represented

Your Responsibilities:

  • Act as a liaison between Customer and Operations team, Sales Representative and Account Managers
  • Anticipate internal and external customers' needs whenever possible and respond quickly and accurately
  • Document and maintain SOP's as needed for accounts including processes between customer and operation center
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience and cost savings
  • Receive complaints from sales and/or customers and document details in operating system
  • Monitor inventory levels and report back to customer
  • Demonstrate flexibility in dealing with the personal and stylistic differences of internal and external customers
  • Partner with sales to build sustainable relationships of trust through open and interactive communication
  • Provide back-up coverage (via phone/email) in the Sales Representatives' absence
  • Actively practice and participate in Lean Culture

Your Shift:

  • Monday through Friday from 8a-5p
  • This role will be based out of our Byron, MN facility

You Must Have:

  • 2+ years of previous customer service or customer support experience
  • Strong written and verbal communication skills
  • Effective time management skills and the ability to manage multiple tasks and prioritize tasks
  • Ability to perform basic mathematical calculations
  • Proficient computer skills to include Microsoft PowerPoint, Excel, Word, and Outlook
  • Flexible work schedule (ability to work overtime when needed)

We Would Also Prefer:

  • Excellent problem solving, follow-up, and organizational skills
  • In-depth knowledge of the print or manufacturing industries
  • Knowledge of commonly used concepts, practices, and procedures within the field of customer service such as price estimating, order processing, order editing

About Taylor Corporation

One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services and expertise for individuals, businesses and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

  • Customer Service Account Representative

    1 day ago

    Byron, Minnesota, United States Taylor Corporation Full time

    About the Role:Taylor Corporation is seeking a skilled Customer Service Account Representative to join our team in Byron, MN. As a key member of our customer-facing team, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Act as a liaison between customers and internal teams, providing timely and...

  • Customer Service Representative

    5 days ago

    Byron, Georgia, United States State Farm Insurance Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Relations Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our insurance products and services.Key ResponsibilitiesAssist...

  • Customer Service Representative

    2 weeks ago

    Byron Center, Michigan, United States Macatawa Bank Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Macatawa Bank. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and promoting bank products and services.Key ResponsibilitiesProvide excellent customer service by responding to...

  • Customer Service Representative

    2 weeks ago

    Byron Center, Michigan, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the help they need, and maintaining our equipment to the highest standards.Responsibilities:Assist...

  • Customer Service Representative

    2 weeks ago

    Byron Center, Michigan, United States SpartanNash Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at SpartanNash. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for all interactions.Key ResponsibilitiesRespond to customer inquiries and...

  • Customer Service Representative

    3 weeks ago

    Byron Center, Michigan, United States SpartanNash Company Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at SpartanNash Company. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key ResponsibilitiesRespond to customer inquiries and resolve issues...

  • Account Sales Trainee Representative

    3 weeks ago

    Byron, Georgia, United States JAMES EDWARD & COMPANIES GROUP Full time

    Job DetailsJob Title: Account Sales Trainee RepresentativeJob Type: Full-timeLocation: Byron, GAJob SummaryWe are seeking a highly motivated and detail-oriented Account Sales Trainee Representative to join our team at James Edward & Companies Group. As an Account Sales Trainee Representative, you will play a critical role in supporting sales initiatives and...

  • Customer Service Representative

    3 months ago

    Byron Center, United States U-Haul Full time

    Location: 701 68th St SW, Byron Center, Michigan 49315 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    2 weeks ago

    Byron Center, United States SpartanNash Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...

  • Customer Service Representative

    3 weeks ago

    Byron Center, United States SpartanNash Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...

  • Customer Service Representative

    2 weeks ago

    Byron Center, Michigan, United States SpartanNash Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at SpartanNash. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional manner.Maintain...

  • Customer Service Representative

    3 weeks ago

    Byron Center, Michigan, United States SpartanNash Company Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at SpartanNash Company. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key ResponsibilitiesRespond to customer inquiries and resolve issues...

  • Insurance Customer Service Representative

    2 weeks ago

    Byron Center, Michigan, United States Troy Peterson - State Farm Agent Full time

    Customer Relations RepresentativeAs a Customer Relations Representative with Troy Peterson State Farm Agency, you will play a vital role in generating exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this...

  • Insurance Customer Service Representative

    3 weeks ago

    Byron Center, Michigan, United States Troy Peterson - State Farm Agent Full time

    {"title": "Customer Relations Representative", "subtitle": "Join our team and enhance your career", "content": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for generating exceptional client experiences, resolving customer...

  • Customer Service Representative

    20 hours ago

    Byron Center, Michigan, United States SpartanNash Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Service Associate. In this role, you will provide exceptional service and assistance to our guests, ensuring a positive shopping experience. Your attention to detail and ability to work independently will be essential in maintaining a clean and well-stocked...

  • Financial Services Representative

    5 days ago

    Byron, Georgia, United States Alex Thigpin - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and skilled Financial Services Representative to join our team at Alex Thigpin - State Farm Agent. As a key member of our team, you will play a crucial role in marketing and selling financial products that manage everyday risks.Key ResponsibilitiesUse a customer-focused approach to educate customers about...

  • Customer Service Lead

    2 weeks ago

    Byron, Illinois, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all customers.Key...

  • Customer Service Representative

    4 weeks ago

    Byron, Georgia, United States Zaxby's Full time

    Zaxby's is a family-oriented company that values its team members. As a Cashier, you will be the first point of contact for our guests and play a crucial role in delivering an exceptional dining experience.Key Responsibilities:Take and enter orders accurately and efficientlyHandle payments and maintain a clean and organized workspaceProvide excellent...

  • Insurance Account Representative

    4 days ago

    Byron Center, Michigan, United States Troy Peterson - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Insurance Account Representative to join our team at Troy Peterson State Farm Agency. As a key member of our team, you will play a vital role in generating exceptional client experiences and driving the growth of our successful insurance agency.ResponsibilitiesDevelop and implement strategies...

  • Customer Service Representative

    3 weeks ago

    Byron Center, Michigan, United States U-Haul Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with U-Haul products...