Systems Support Specialist I

3 weeks ago

Alexandria, United States Five Guys Full time

The Systems Support Specialist I (SS1) is responsible for providing basic help desk support for desktop workstations, laptops, and peripherals to both local and remote users. The SS1 will install, fix or repair all Windows platforms, systems, files, and directories. The Systems Support Specialist I will load baseline software, support user accounts and access configurations. The SS1 will travel to remote sites as needed to provide field based support. The SS1 will use strong customer service skills to provide quick and efficient user support to Five Guys users and systems.
Essential Duties and Responsibilities:
• Provides Remote User Support, traveling to remote sites as necessary to provide project support for new store openings, acquisitions, sales and closures
• Furnishes Level I & II Help Desk Support
• Administers, builds and maintains access control and site security
• Provides end user support for all systems
• Supports Telecommunications clients and users
• Identifies the need for and provides user training
• Handles administrative duties including correspondence and document management
• Codes invoice and submit for payment
• Provides Compliance reporting submission
Other Duties and Responsibilities:
• May be assigned other duties to support other IT team members or those in outside departments as directed by immediate supervisor.
Essential Accountabilities:
The Systems Support Specialist requires relevant work experience with desktop and laptop hardware, printing and scanning hardware and basic networking.
Qualifications Guidelines:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
• Degree in Computer Science or 2+ years relevant work experience
• Comptia A+ Certification Preferred
• MCTS Certification Preferred
Language Ability:
The System Support Specialist must possess strong interpersonal skills. The successful candidate/employee will be required to use written and/or oral communication to provide end user support. The position requires the ability to write simple and somewhat complex correspondences pertaining to IT technology. The ability to read and comprehend instructions, short correspondences, and memos is necessary. It also requires the ability to read, analyze, and interpret general business memos.
Math Ability:
Fundamental math skills are necessary. The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability:
This position requires strong organizational skills and the ability to manage multiple ongoing requests. Will require prioritization of requests to ensure the most critical issues are met in a timely manner.
Computer Skills:
Knowledge in desktop and laptop hardware, printing and scanning hardware, and basic networking is required. Proficient in Word, Excel, PowerPoint, Internet, Outlook and other appropriate software within the organization. Knowledge of common MS Office applications. The ability to proficiently operate Internal and/or proprietary systems software.
Supervisory Responsibilities:
This position does not require supervisory responsibilities.
Physical Demands:
This position may require long hours sitting and using office equipment, telephone and computers. There may also be moderate lifting of supplies and materials. The use of hands and arms to reach for, grasp and manipulate objects is required. Lifts 25 lbs on occasion.
Special Requirements/Certification:
• Comptia A+ Certification Preferred
• MCTS Certification Preferred
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.

  • Systems Support Specialist I

    2 weeks ago

    Alexandria, United States Five Guys Full time

    The Systems Support Specialist I (SS1) is responsible for providing basic help desk support for desktop workstations, laptops, and peripherals to both local and remote users. The SS1 will install, fix or repair all Windows platforms, systems, files, and directories. The Systems Support Specialist I will load baseline software, support user accounts and...

  • Business Support Specialist, Growth

    3 months ago

    Alexandria, United States CALIBRE Systems Full time

    **** Business Support Specialist, Growth **Alexandria, Virginia** **Job ID:** 4206 CALIBRE Systems, Inc., an employee-owned Management Consulting and Digital Transformation company, is seeking a Business Support Specialist to support our Growth team for our Alexandria, VA Headquarters Office. Duties include: * Perform administrative tasks directly in...

  • Tier I Helpdesk Support Specialist

    1 day ago

    Alexandria, Virginia, United States LinTech Global, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Desktop Support Technician to join our team at LinTech Global, Inc. as a Tier I Helpdesk Support Specialist. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our customers, ensuring that their IT needs are met in a timely and efficient...

  • IT Support Specialist, Intermediate

    2 weeks ago

    Alexandria, Virginia, United States Powder River Industries LLC Full time

    The IT Support Specialist plays a crucial role in delivering Tier II assistance for IT-related concerns that have been escalated from the Tier I Service Desk across various locations. This position demands a high level of professionalism, timely task completion, and a commitment to providing a positive experience for every customer interaction. Specialists...

  • Customer Support Specialist I

    1 week ago

    Alexandria, Virginia, United States STATE DEPARTMENT FEDERAL CREDIT UNION Full time

    Position OverviewREMOTE POSITIONRecognized for excellence, the State Department Federal Credit Union (SDFCU) is committed to delivering exceptional opportunities and professional growth. With a robust financial foundation, we understand that our achievements are fueled by our dedicated team members.At SDFCU, we prioritize attracting and retaining top-tier...

  • IT Support Engineer I

    2 months ago

    Alexandria, Virginia, United States City Of Alexandria Virginia Full time

    Information Technology Support Engineer I About the Department:The Information Technology Services Department is responsible for enterprise technology operations for the City of Alexandria. ITS provides technology services and solutions to City departments to enhance service delivery. ITS aligns its work with City needs by providing leadership, resources,...

  • IT Systems Support Specialist

    2 weeks ago

    Alexandria, Virginia, United States General Dynamics Information Technology Full time

    Company Overview:General Dynamics Information Technology (GDIT) is a leading provider of technology and professional services, dedicated to supporting complex government, defense, and intelligence initiatives across the nation. Our mission is to ensure safety today while fostering innovation for a smarter tomorrow.Position Summary:We are seeking a skilled...

  • IT Systems Support Specialist

    2 weeks ago

    Alexandria, Virginia, United States General Dynamics Information Technology Full time

    Company Overview:General Dynamics Information Technology (GDIT) is a leading provider of technology and professional services, dedicated to supporting complex government, defense, and intelligence projects. Our mission is to ensure safety today and create smarter solutions for tomorrow.Position Summary:We are seeking a skilled Systems Technician to...

  • IT Support Specialist

    2 weeks ago

    Alexandria, Virginia, United States The Reserves Network Inc Full time

    Position OverviewIT Support Specialist required for a prominent organization. This role offers a unique opportunity to contribute to a well-established company.WHAT MAKES THIS POSITION ATTRACTIVE?Permanent employment opportunityFlexible work arrangement – a combination of in-office and remote workCompensation range: $50,000 – $60,000 annually, negotiable...

  • Technical Support Specialist

    2 weeks ago

    Alexandria, Virginia, United States The Rehancement Group Full time

    Position OverviewThe Rehancement Group, Inc. (TRG) is a consulting and professional services organization dedicated to serving our government clients. We are committed to delivering highly skilled professionals to support our clients' missions.TRG is currently in search of a qualified Technical Support Specialist to offer program assistance to the Military...

  • Mechanical Systems Engineer III

    2 weeks ago

    Alexandria, Virginia, United States H I I CORP Defunct Full time

    Position: Mechanical Systems Engineer IIILocation: United StatesTeam: Advanced Capabilities DivisionEntity: HII CorporationCitizenship Requirement: U.S. Citizenship RequiredEmployment Type: Full-TimeShift: Day ShiftRelocation: Assistance AvailableTelework Opportunity: Not eligible for teleworkTravel Requirement: Yes, 10%-25% of the timeSecurity Clearance:...

  • Systems Integration Specialist

    2 weeks ago

    Alexandria, Virginia, United States Peraton Full time

    Position OverviewPeraton is seeking a Systems Integration Specialist to join our team, focusing on the planning, integration, and documentation of voice and video systems tailored for government Command and Control (C2) environments. This role is pivotal in ensuring the successful deployment of conference room and video-teleconferencing systems.Key...

  • Systems Integration Specialist

    2 weeks ago

    Alexandria, Virginia, United States Peraton Full time

    Position OverviewPeraton is seeking a Systems Integration Specialist to play a pivotal role in the integration and documentation of voice and video systems tailored for government Command and Control (C2) environments. This position is based in Alexandria, VA, and involves managing the planning and execution of installations for conference rooms and...

  • Healthcare Professional

    3 days ago

    Alexandria, Virginia, United States Specialist Office Full time

    Job SummaryWe are seeking a skilled Registered Nurse to join our team at Specialist Office. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and support.Key Responsibilities:Room patients and provide a comfortable and safe environment for medical procedures.Provide patient education and support to ensure...

  • Microsoft Systems Support Specialist

    1 week ago

    Alexandria, Virginia, United States Numbers Only, Inc Full time

    Job OverviewThis position is focused on providing on-site support for Microsoft systems at Numbers Only, Inc. You will be responsible for overseeing a substantial number of virtual Windows Servers, ensuring their optimal performance and health across various versions, including 2016, 2019, and 2022. Your role will include managing and resolving a range of...

  • Mechanical Systems Engineer III

    2 weeks ago

    Alexandria, Virginia, United States H I I CORP Defunct Full time

    Position OverviewLocation: Alexandria, Virginia, United States Team: E35 Submarine Engineering - Advanced Capabilities Entity: Newport News ShipbuildingCitizenship Requirement: U.S. Citizenship Required for this Position: Yes Employment Type: Full-TimeShift: 1st Relocation Assistance: Available Telework Opportunity: Not eligible for telework Travel...

  • Instructional Systems Specialist

    6 days ago

    Alexandria, Virginia, United States Patent and Trademark Office Full time

    Job SummaryWe are seeking a highly skilled Instructional Systems Specialist to join our team at the Patent and Trademark Office. As an Instructional Systems Specialist, you will be responsible for designing, developing, and implementing training programs to support the organization's goals and objectives.Key ResponsibilitiesDevelop and implement training...

  • Systems Integration Specialist

    2 weeks ago

    Alexandria, Virginia, United States Peraton Full time

    Position OverviewPeraton is seeking a Systems Integration Specialist responsible for the planning, integration, and documentation of installations for voice and video systems that support government Command and Control (C2) conference rooms and video-teleconferencing endpoints. In this role, the Technical Integration Engineer will handle projects ranging...

  • End User Support, Journeyman

    2 months ago

    Alexandria, United States Powder River Industries, LLC Full time

    Job DescriptionJob DescriptionDescription:The End User Service Specialist (EUS) provides Tier II support for customer related IT issues that are escalated by the Tier I Service Desk for all locations. The EUS Specialist is expected to exhibit a high standard of professionalism, complete assigned tasks in a timely fashion, and deliver a positive customer...

  • Technical Support Specialist

    2 weeks ago

    Alexandria, Virginia, United States Randstad Full time

    Position: Technical Support SpecialistLocation: Alexandria, VirginiaJob Type: ContractSalary: $29 - $34 per hourEducation: Bachelor’s DegreeJob Overview:The Technical Support Specialist will play a crucial role in facilitating the transition of personnel back to the office environment. This position requires onsite presence to manage various tasks...